Manchester City Centre (Princess Street) hotel

Great service from Julia who was really helpful with the parking app. Decent room - exactly as you'd expect. Central location.

Have stayed in many Premier Inns over the years and I've never really had any complaints. Felt a little disappointed about my stay here, however. I pre-booked an early check in, however on arrival there didn't seem to be a room for me and I had to wait in the lobby for quite a while whilst the issue was worked out and I eventually got checked into an accessible room which was the only one available. I don't really understand why there wasn't a room available for me upon arrival - surely if I have booked for early check in then they would ensure there would be a room available? It wasn't great because I'd been up since 4am and just wanted to sleep for a bit after my flight back to the UK! Food was really nice in the hotel, but I also didn't get the drink I ordered with my food, which was quite disappointing! It didn't put me off staying at Premier Inns in the future, but I don't think I would return to this one as I couldn't help but feel like I'd been forgotten about for my entire stay there!

Besides the WiFi, the stay has been absolutely lovely.l! The rooms are spacious, clean and comfortable. The restaurant area is really nice too, and the staff - particularly Julia & Emma - have been nothing short of wonderful

Brilliant stay, staff were outstanding...particularly Julia...who looked after our rather complicated arrangements at dinner time. Would highly recommend

Hotel is situated above Circle Square NCP. The “parking for guests” is on level 8, be wary that the car park is a little dizzying. Also, the lift for the hotel is on one side of the hotel, and the NCP lift is on the other. The NCP clocks your reg plate upon entry, and you pay on the ground floor machine when you’re ready to leave. Hotel reception is on floor 9, and takes you into the lobby. They have self serve kiosks but they didn’t work for us so we went to reception and got sorted there. The Room - We had a double room with a view, and was on the 15th floor. The view was great. The windows don’t open at all. Not even a touch. They do have aircon and it worked well. Amenities are standard, nothing fancy. Tea, Nescafé coffee, long life milk, sugar, sweetener and kettle. Bathroom amenities include hair and shower gel (combined) and hand wash. Double bed, supplied with one pillow each. Extra pillows are above the wardrobe in a tamper seal bag. There is also a hair dryer. The tv is standard, with freeview channels. Breakfast was good! The hot breakfast was delicious, and the chef was very friendly. Hot drinks are available via machine, and cereal/toast/muffins and a small selection of fruit and yoghurt is available too. The view itself from the restaurant is fab! Staff are friendly, the the place is clean! A bit overpriced for what you get I’m afraid. But we had a nice weekend overall.