Manchester Central hotel

Really good product from premier inn - as ever, you know what you are getting and they have outdone themselves here by installing their signature premier plus rooms. I love how they have made what is essentially a middle of the road hotel chain into something that feels really premium just with a lick of paint, some fixtures and fittings and nice touches like a nespresso machine and some green and blacks choc samples. Big one for me - they have air con in these rooms, and even though it’s not particularly warm at the moment - I really appreciate the option of having the fresh air coming in. This is a game changer in the summer for me. I’m not 100% happy though, the welcome was very uninspiring with a receptionist who barely acknowledged me - I got no information about the restaurant, had to tease out some information about breakfast etc as a result I have not been able to eat here tonight as I didn’t realise I had to book (very odd… this is a chain hotel, why are they operating this type of service?) I settled for a pizza from the papa johns a few doors away - what they don’t appreciate is that is a loss of my custom this evening, and that all adds up over the year for whitbread if that’s how they treat their customers. Maybe remind the front of house team that they are the face of the business and this could be a really nice option for overnights in Manchester.

Did not get a warm welcome was even worse when I went threw the corridors the carpets was filthy rotten then got to the room was filthy dust everywhere hair in shower tray room dark and depressing door to bathroom in need of repair ....then some staff very unpleasant ask few questions and was shut down immediately but found out they lied

What a lovely room! Booked one night as we were going to the theatre. Straightforward check in by the ladies on the front desk. Our room was on the second floor - absolutely perfect! We paid just £80 for a plus room and it was well equipped, clean and smart. Comfy bed, fabulous shower and a generous supply of tea and coffee. We have paid much more on many occasions for less. I was really impressed! We had a great night's sleep! The hotel was perfectly positioned got several theatres and great shopping.

Premier Inn at it’s best. Perfect location. Friendly staff. Clean and comfortable room. Breakfast scrummy. Good price too.

Great central location with good transport links to the city of Manchester. The staff at check-in were very helpful The room we stayed in were tired. Needs basic maintenance to bring up to standard. Bathroom poorly designed and has lead to water damage of the door and floor. Cracks around the door and sink In the bedroom furniture is peeling and exposing the wood underneath. Some people may not pick up on this or be bothered but I think it needs to be addressed considering the prices being charged. That said the room was clean. Breakfast was ok. Good selection off food. Being left on a hot plate ment was slightly cold when eating it. Toasters didnt work properly as didnt seem to pop up. Staff at Breakfast was very helpful and friendly. Originally wanted to book two nights at the hotel however was too expensive, glad I didn't as it is difficult for premier inn to justify the prices when works need to be carried out