
19 Jun 2026
AerW87741
London, United Kingdom
"Go somewhere else"
I am a seasoned traveller and have mostly used Premier Inn for business for over 15 years. This Premier Inn hotel is by far the worst I have stayed in (and I’ve stayed in a lot). The hotel was full so no alternative rooms available. The Premier Plus room we booked and were allocated was the worst I have stayed in, it was dingy, the quilt was too small for the bed, one side of the mattress dipped on one side. No storage so had to keep clothes in suitcases, only one comfortable chair, the toilet flush handle didn’t work properly, no net curtains for privacy from the overlooking buildings. The carpets were badly stained and smelly, the shower was ineffective with little power, the receptionist was miserable and far from welcoming. The downward ‘view’ from the window was a balcony overgrown with weeds and a busy courtyard used for parking. Breakfast was adequate however, the queue for a table was 10 deep from 8am. No smiles from the staff apart from the lovely chambermaids. Poor homeless people constantly sat outside the entrance to the hotel. The Ultimate Wi-Fi was slow and pointless to use. This was a disappointing episode which has led me to question the brand in the future.

17 Jun 2026
"Short Stay"
Very good hotel, had a great experience, the staff was very good, especially Mel she was very helpful and made my checkout day very simple and easy. Would recommend.

15 Jun 2026
"Flexibility When Needed"
I have staying at Manchester Central for a number of years whilst attending NHS Confed. No issues and smooth checking. Good nights sleep which is very important. I had an urgent unexpected meeting and having spoken with Dagma who facilitated me to use my room after normal check out time which wade a huge difference and I appreciate this. Big thanks to Dagma who i found was very helpful and customer focused. See you next June

02 Jun 2026
"You don't know what to expect from this Premier Inn"
Paid £200 for a fairly shoddy room. One light not working. Only one set of towels in room. No phone. No access to playback on TV. Room needed a refresh. No decaf in room. Felt like pennies were being pinched, quite literally. Wouldn't stay here again. They say you know what to expect with a Premier Inn. Not this.

27 May 2026
"I stayed at this hotel with friends. Very friendly atmosphere. The rooms are clean and well-maintained, as is the bathroom. The "
I stayed at this hotel with friends. Very friendly atmosphere. The rooms are clean and well-maintained, as is the bathroom. The people at the reception desk are very helpful. It's close to the city center for shopping. Thank you very much to Ms. Dagmara, very kind, smiling, and helpf
See Reviews
on tripadvisor.com