Manchester Airport (Heald Green) hotel

Callum is a credit to premier inn he goes above and beyond he’s been fantastic with my mum who suffers with anxiety he’s making her stay a lot more bearable and he goes out of his way to help her! He’s a star

Very run down badly stained chairs in the restaurant and overall run down needs up dating I wouldn't choose to stay there again

I'm pretty sure Lenny wouldn't be seen in this one, the place is tired and in need of some very basic maintenance if a full refurbishment isn't in the budget. The bed was comfortable and although the place was clean it was scruffy so didn't give you that sense of cleanliness. For the cost of 1 night you could improve the bathroom, it needed silicon sealant removing as it was almost off anyway and replacing, there was a dip in the floor and there wasn't a socket next to the bed. Really basic stuff. The convenience for the airport is the appeal, much cheaper than rivals at the airport and with a cheap, quick and close train you are barely losing time or eating into those savings. We didn't use the car park but at £6 per night it looks like a good option. We slept well and would probably use again however, Premier Inn could really help themselves by making it more Lenny ready!

We always stay at this hotel prior to our flight from Manchester Airport. It’s a 5 minute drive from the hotel to the airport early in the morning, so very convenient. The hotel is in a quiet location amongst houses, an airport car park and next to the railway to the airport (no sounds from trains as the station is in a dip way below ground level). Reception is manned 24 hours, so there’s always someone there, or thereabouts. Check in is quick and easy, just make sure if you have a car you don’t park in the numbered bays as they belong to the pay and display car park. The rooms are always fresh and clean, I’ve never experienced any odours or an unclean smell. This year they had new room fans which were actually remarkably effective on what was a warm August night. A small number of rooms in the new wing have air con but they’re reserved for families, single travellers rarely get a look in on those no matter how early you book. Some rooms have been refurbished, some still have a bath, with shower above, others only have a shower. There are tea and coffe making facilities. Yes, there is a little noise from planes landing or taking off, but with the windows closed you can hardly hear them at all. For a one night stay and in a hotel which presumably a high turnover of rooms each day I don’t have an issue with the accommodation. I can’t comment on the restaurant as we don’t have dinner there and always leave way before breakfast is served. I’m already booked in for my 2 holidays next year.

This place is ok if you want to be near airport and airport parking sites.stayed he years ago but since then it's gone down hill.we had a ground floor family room it was dusty cleaning needed to be better there was some sort of Aircon what doesn't really blow any air so went to ask for a fan a reception waited there 15 min but there was no staff on reception they where in the restaurant as they now got to do check in take orders for food fetch the orders and also do the bar I don't blame the staff as there only one person on I blame premier inn for the cost cutting.we also had the evening meal here because of the only one member of staff we saw our food platted up in the kitchen it stayed there for over 10 min when we did eventually get it it wasn't very warm we did complain and they brought us some hot chips out.we rather had the whole meal hot.The restaurant also needs a revamp looks very tired also the big lampshades full of dust you could write your name in them.