Manchester Airport (Heald Green) hotel

Great location for the airport. Quiet hotel. Standard premier inn. Took advantage of the dinner and breakfast package, great value and quality. Jo in the restaurant looked after us really well. No charge for parking over night.

Good value, good night's sleep but not fond of the pillows... Award winning mattresses but not so keen on the pillows. It was one night before further travel so no problems with the experience and happily stay again. Or check in and check out we really quick and easy. Very friendly also.... We've stayed before and this time opted not to eat in the restaurant attached to the hotel. Our last visit the restaurant had changed hands to become the Premier Inn owned and the staff were diabolical, as was the service and food. On our arrival this year the restaurant was empty so it would appear our experience and thoughts about the eatery are not just our own!!!

We stayed here for 3 nights visiting friends and family. When I read the one star reviews after I booked I was a little apprehensive but I was relieved once we checked in. Exactly how you expect a Premier Inn to be. Lovely clean room, lovely clean bathroom with not a spot of black mould in sight. Pressure in the sink and shower were brilliant so I don't know what other people have experienced but we had a very pleasant stay. We arrived early on the morning of check in and staff were very accommodating to change our check in time to 11am with no fuss. We were greeted with 2 lovely members of staff on reception and as it was Easter both of our kids were given a free Easter egg on arrival. A lovely gesture. Staff throughout were attentive and cleaning was frequent. Tea, coffee, milk and sugar was provided in your room and you could collect top ups at reception anytime you wanted. We didn't use the restaurant so can't comment but there are plenty of restaurants and takeaways a 2 minute walk away. Heald Green train station is a 1 minute walk away to great links to the city centre and further afield. Don't listen to the poor reviews. There may be some tired rooms but ours was perfect. We will be back in the future.

To be honest, I’ve stayed in a few premier inns and this has to be rated as one of the worst. The room smelt of damp there was mould in the corner. The bath Matt was dirty and the room was generally untidy and unkempt. On top of that I can only describe the food we had which although was only lite snacks as it was late but costing £30 somewhere that chefs must go to die. It was pitiful served with a sullen face and the atmosphere of the whole place was awful. It was Soulless, joyless and pitiful. I could never recommend this place for somewhere to stay and I won’t be returning. Hopefully Premier Inn will read this and step up their game.

Stayed in this hotel before, its ideally situated for Manchester airport and NCP parking. Check in was easy and smooth. Rooms typical of premier, ive never been dissaponted. I was expecting the pub to be the same as the last time I was here. I was wrong and disappointed. The resturant/bar was cold and uninviting. No longer part of a chain the atmosphere was very much lacking, but it was really cold. Food was "ok" shame really. If I stay again ill do bnb but won't eat somewhere with a cold or/and no atmosphere.