Manchester Airport (Heald Green) hotel

Comfortable and functional hotel. Great location for Manchester Airport. Watch out for the newly changed parking and avoid all numbered spaces which require you to pay, a lot, to park.

Unfriendly staff, rooms were dirty and dusty Location for airport was good Atmosphere was fine Value for money, yes & no

Arrived at 1am after a delayed flight, booked into our hotel room and went straight to bed. In the morning we were disgusted to see the room was filthy and looked like it hadn't been serviced for weeks, didn't stay very long after that and complained to the manager who said she would look into it, but like everything else nothing's happened. Won't be booking into anymore Premier Inn's. Got in touch myself to no abode.

Room is fine but be warned ther is some aircraft noise as its on approach to the airport. Staff are fine, just a few niggles. please be warned , do not park in a numbered space, they are managed by the council and are NOT part of the premier inn. A £25 fine if you park there as i did. not the inns fault but they should warn everyone with a car. the eating area is very drab and needs demolishing. the front facias are rotten, and water egress will soon follow. however, its great for the airport ( 5 mins drive) and much cheaper , several takeaways exist in walking distance. dinner choice is limited. wifi was very good during my stay and free. no lift so must be able to negotiate stairs. not sure i'll return though, will try to find somewhere better.

From the moment we walked in, we didn't feel welcome, no smile from the receptionist, The room looked ok but on inspection it wasn't very clean, the carpet was filthy, the sealant in the bathroom was coming away, the switch on the lamp on the dressing table was broken although it was plugged in with the switch in the on position. The bathroom light didn't work, reported it to reception, who said they would have a look at it, but if he couldn't fix it that evening, he'll get someone out the next day. It still didn't work when we left Sunday morning. The plastic stripping behind the curtain fell off when we went to close the curtains. The chair was stained and in a disgusting state. To top that off the person above us stomped around most of there stay, sounded like they were walking on there heels, thump thump all the time. Needless to say: although we love Heald Green and have stopped at this Premier Inn 5 times in as many years. We won't be staying here ever again.