Bolton West hotel

Had a couple of days in Bolton. Stayed at the Premier Inn in Horwich. Excellent value for money and very comfortable. Bed was really comfy. The attached pub was nice. Food good and luckily for us served until late. The price of drinks on the other hand were very expensive. Wouldn't be going to this pub too often.

My review is just about the breakfast, as my partner and I called in for breakfast after the car boot sale on Sunday; we did not stop over. The lady on the front desk was friendly when buying our breakfasts , and so was the lady who directed us to the food hall, and we were given the option to choose whatever seat we liked. We arrived around 8:15am, and it was very clean, and quite empty. We got here just in time as about 10 minutes later everyone came down to breakfast from their rooms. This is one of the smaller breakfast halls within the Premier inn branches, but it still had a fruit juice section, small cooling fridge with yogurt, fruit etc, and muffins pancakes and brown and white bread. The hot section was very clean, and the food is constantly being checked and filled with fresh food. Food was fab, as always and I love the quality of the sausages that are so nice. 10/10

I really enjoyed my stay at the hotel, it was nothing but enjoyable and ran easily from start to finish. Adele was nothing but helpful on reception and went totally out of her way to make sure my stay was a stay to remember.

great stay the best in horwich the staff where great wifi weak bedrooms are great for a good nights kip woke up refreshed and reddy for the day

On the 25 th of July this year, we had booked for a 2 night stay, when we arrived the room was fine although I did think the pub next door was very close. However we had the worst night sleep or lack of it. the ground floor room window was 2 feet from the pub patio & the noise and light from the torch some one had was awful. No phone in the room either to complain, it ruined our sleep, And the wedding we were going to next day, we checked out as couldn’t chance another sleepless night we are 80 & 85. I think customer service had the cheek & audacity to expect us to go to reception in our night attire & complain. It claims they guarantee that you get the perfect nights sleep was not true who has a hotel right next to a noisy pub patio especially ground floor.No warning when we booked that it could be a bit noisy. Customer service could at least offered a token gesture given us refund at least for one night. I will not be booking premier again.