London Wimbledon (Broadway) hotel

Paid £217 for a premiere plus room as it had a fridge & early check in. We stayed 17/10/26. We were first given room 812. When we entered, the curtains were drawn and when we opened them, the bed was all pulled back, there was a sandwich on the table with 20 dollars, a razor on the bath, and faeces in the toilet. Quite shocking. Somebody was obviously staying there, yet we were allowed in. After complaining we were moved to room 619. It was freezing, the heating was turned off. We asked for it on. It came on for about 20 minutes and went off. The lady at reception gave us a portable heater. The fridge had a awful smell like milk that had gone off, and did not work despite the light being on inside. We reported that the next day. The carpets had all bleach stains. At breakfast the poor lady was run off her feet to the point there was no cutlery as it had to be polished, while she was showing guests to their table. Overall not worth the money even though it's a great location.

Extremely good value at £70 for a double room, it was absolutely fine for a night, quick check-in, comfortable mattress, easy to use TV, great location, everything you want for a cheap one night in London!

Quiet room but poor breakfast.Smell in bathroom.Cleaners walked into room without knocking. Please r staff at reception

Great staff at this hotel, friendly and smiley, I was checked in by Lorena who was very chatty and helpful. Hotel in great location to Central London with great transport links.

We stayed at this hotel for 5 nights and we strongly bitten by bed bugs and the hotel and Premier Inn didnt contact us. We emailed several times and are looking forward to getting our money back! And it happened with 2 families in 3 different rooms. I used to stay before and everything was ok.