London Waterloo (Westminster Bridge) hotel

Close to the South Bank, the London Eye and Waterloo station

TripAdvisor Traveller rating:

4,652 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 4,591 surveys

Location

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85 York Road, Waterloo, London SE1 7NJ

Sat Nav Directions: SE1 7NJ What 3 Words: ///silly.towns.dishes

Directions: The hotel is a 5 minute walk from Waterloo rail and underground station on York road, next to Westminster Bridge. Waterloo underground station is served by the Jubilee, Bakerloo, Northern and Waterloo and City lines. There is no-onsite parking at this hotel.

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Transport and local information: Waterloo Station 0.3 Miles
London Eye - walking distance
Oxford Street 3.2 Miles
London Dungeon 1.8 Miles

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Hotel Parking:

There is no onsite parking at this hotel. Parking is available a 4 minute walk away at the Britannia Car Park at Upper Marsh for £20 per 24 hours.

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1-5 of {{4652 | number:0}} reviews

6 Aug 2020

C4925TJlaurar

Bradpole, United Kingdom

Trip Type: Couples

"Amazing stay"

Just stayed here for three nights recently. Very happy with our stay. Couldn’t help us enough. Air con didn’t work and they sorted it straight away, asked for extra pillows and towels and they were delivered straight away. Safety measures in place throughout and constantly cleaning the communal areas. Staff were amazing and very friendly. Hotel is close to everything we needed. Would definitely stay again

5 Aug 2020

maine101

Reading, United Kingdom

Trip Type: Family

"Simple, clean comfy room"

I stayed here with my two children in a family room. The location is great it is just a couple of roads behind the London eye. Although there is another premier inn the road before which I mistakenly went to first, they directed me to this one and it was simple enough to find. Upon entering the staff were friendly and helpful. They explained the changed procedures due to Covid-19 and check in was quick and easy. We were staying in room 22 which is a ground level floor. It is a good sized family room with a decent shower. It was clean and ready for us to just jump into bed and relax after a day of sight seeing. With the black out curtains We all had a good nights sleep. We had breakfast the following morning at 9am. Premier inn are running a table service again due to the current social distancing rules and all that. We had a few issues with our orders not coming out right missing items, normal sausages instead of veggie ones etc. The staff felt with it and were polite and friendly. Overall it is a clean room which will meet all your basic needs with friendly helpful staff on hand.

3 Aug 2020

pricey03blues

Birmingham, United Kingdom

Trip Type: Family

"Excellent service, location and value"

We have just returned from a two night stay in a family room. The room was great value and being on the seventh floor was surprisingly quiet. The staff , Sonia(?) and her mainly Spanish colleagues, were always very helpful and welcoming. Location is superb for sightseeing in Southbank and Westminster with quick access to Waterloo also. We would definitely return for future trips to the capital.

2 Aug 2020

GoPlaces311858

Trip Type:

"Weekend break"

Excellent base for a weekend break. Spotlessly clean and staff were brilliant. Completely geared up for Covid. Surprised to eb offered fulll English breakfast which was excellent.Will definately be using again.

2 Aug 2020

Frizzlylizzie

Trip Type: Couples

"The manager Sonia and kasha at premier inn Waterloo London I just had to write this"

First of all let me tell you about how the day went.Three months planning for a baby shopping day and evening in London.before I even get to London are train was delayed by an hour so had to wait for train we was hoping to get to London for our time slot at the Wallace collection which I've always wanted to go to visit that was my price to pay for my wife's desire to go baby shopping on Oxford street unfortunately missed the time slot by the time we get to london. I arrive in London with perfect weather on our side excited and looking forward to at least making my wife happy but my wife said let's find the hotel now so we now where find it later when we have our night bag and shopping then we can come back drop bags off have shower get dressed up and go for a meal at the first dates restaurant lovely.find the premier inn hub at Westminster look at the door shut for three weeks due to covid 19. problem is we already paid but wasn't contacted bang nowhere to sleep tonight pregnant wife times getting on the day's going by sun making us both hot you can imagine the day's turning bad quick . So I contact premier county hall and the gent said to call a lady called Sonia she was the manager and was at at the premier inn Waterloo just down the road so we cross back over the bridge and walk to the hotel. While walking I'm calling ahead and speak to a lady called kasha tell her what's going on and she would find sonia for me . Get there kasha is polite and understanding and in forms me of sonia will be with me shortly two minutes later she was I explained what had happened and she I'll she what I can do for you. my wife is worried her days ruined if we have to pay for somwhere else to stay no money for shopping Sonia trys her best to contact other hotel to see whats going on while on phone she calming us both down telling us not to worry she will see us right either way even though it's not her job to do so because the premier inn hubs aren't connected to premier inn it's a different system she very kindly issued us a room with them at no extra cost and she will sort it with them later . Thank God we can salvage the rest of the day we drop bags of and head to Oxford street after a hour walk we get there browsing the shops Disney Primark boots looking for baby stuff we buy some bottles at boots and head the Primark . Get some bits come to pay my bank cards gone out of my bag I assume I've put it in one of the compartments check pockets wife's pockets rucksack empty gone. For safety check online banking sure enough it's being used contact less every ten minutes McDonald phone shops clothes shops I call the bank cancel the card money's gone I will be refunded but no card fiver in cash no meal for us Tesco it is night inn the room train ticket for next day the day's turnt into a living breathing nightmare. On the way back in see Sonia tell her what happened Wake up the next morning checking out kasha says if your not in a rush Sonia would like to speak with you so we wait Sonia ask if we were both ok and said before you leave have some free breakfast which after a day and evening in London with just a meal deal to keep you going was like a dream well wanted we left and me and my wife just couldn't stop thinking about how nice they all were especially Sonia a gem of a lady a star even thanks again premier inn waterloo you really did save to day xxx to Sonia and kasha Frome Wayne and Lizzie Hughes well done

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Hotel description At Premier Inn Waterloo you're perfectly placed for exploring the capital - from sunrise to sunset and beyond. And with skyscraper views from our 14th floor, the city is, quite literally, at your feet. From this prime location, on the site of the original General Lying-In maternity hospital near to Waterloo Station, you're just a hop, skip and jump from some of the most iconic sights in London including the London Eye, Big Ben and Westminster Abbey. And when you need to put those feet up, our spacious rooms and extra-cosy beds will be right here waiting.

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