London Wandsworth hotel

This was a disappointing stay. Hygiene was unacceptable: Dirty towels and a carpet in awful condition. Severe noise disturbance: Ongoing construction noise throughout the day; even after I complained, no action was taken—no room change, no remedy. Insufficient amenities for two guests: A double room stocked with just one coffee bag and one tea bag. Given these problems, the hotel fell far short of even basic standards. This experience was not worth the price and I would not recommend it unless these issues are addressed.

So hit and miss! One poor staff member trying to run the place all afternoon, card machine not working, till receipts not working, food ready but could not be delivered as only one staff member on! Not fair

Lovely Premier inn, very clean, the team there are very helpful and Denica always has a welcoming smile and happy spirit! The team are great and always go above and beyond to make sure your stay is as smooth as it can be. Food is great and location is good. When I'm working away, I always book this hotel purely because you can rely on the team, the food and the rooms.

So I think i had a racist experience there? I was there with my parents, (for context they were here to drop me off for my masters) and we were staying here because it's near my student accommodation. The dude checked us in (i think he's a manager there? not sure he was the only one wearing a different uniform) and he asked us to see our passports (until that it's fairly normal procedure) but later asks us where we were heading next. Now, this would have been fine if it was in a conversation, but he asked us in a very interrogative way, so I got confused and asked, "what do you mean?" and he asked "Where are you heading off next?" So I said, "I guess I'll be here for college and my parents will be going back home?" and he said, okay. then he said, "it's a legal requirement for us to ask." That was the part to which I got even more confused because we stayed at a couple more hotels before this in London and we have never been asked that question. then me being petty, I googled and there is actually no legal requirement for them to ask that question. My dad said that's because he saw our passports and thought we were going to stay here....i got so mad because even the immigration officer at the airport didn't ask questions like that! The other staff were quite nice though it was only that one manager. I asked him to make my extra bed for me and he said, "I'm going to warn you, I'm not great at housekeeping" and proceeds to literally barely make a bed for me and leave. idk if he just didn't like me or if he treated all the other guests the same way. breakfast was ok, wouldn't recommend if you're going to stay for a week like I did. was also expensive for a budget hotel? i paid like 150 pounds per night. Maybe because it was on demand? I don't know, but i wished i stayed somewhere else. Ruined my whole damn mood.

I've stayed here many times without issue but this time I was very disappointed. On arrival it took forever to get our room key as the machine was broken. They eventually let us into our room and we had to go back later to get our key card. The room had a horrible smell. There was construction work taking place with scaffolding all around the building which in itself wasn't an issue but there was an intermittent banging noise going on all night for both nights of our stay so I didn't sleep very well. However the staff were friendly and we enjoyed the cooked breakfast.