London Uxbridge Town Centre hotel

Very convenient location although walk to it was through an alleyway but there might be a better way. Check in was slow but only one colleague so not his fault and self check in didn’t work. Room spot on and good shower. Breakfast was good.

Sammy was great and helped us amend our booking for an earlier check in. Really friendly & the room was clean & cool. Breakfast was also great value with lots of variety.

Terrible hotel, dirty rooms, stinky towel, clogged toilet, rude staff, never again. They made a mistake with my booking, no help at all to find solutions. Location is central in Uxbridge, but honestly the surrounding is awful. This is absolutely not recommended.

Great location & excellent customer service from Sammy, very helpful. Thank you for a comfortable & great stay :) Location is 1 minute walk from uxb Station which can get into central within 25 mins & cafes & restaurants nearby Highly recommended and definitely come bk again

I booked one rooms for my elderly in laws( Room 812) and another room(Room-802) for me my wife and 7month old baby on 19/06/25 and 20/06/25, on the day of arrival we cheeked in bit late around 12;30am and i asked the reception that can you able to cancel my 20/06/25 booking as i have booked by mistake, he replayed that i have the standard booking and he cant cancel the booking and i don't get any refund till this time i was thinking i booked the room for two nights, Next day morning there was new member of staff in reception and we had our breakfast at around 9:40 and gone back to our room and 812 key card was not working so i took to reception and they apologised and done the key when i went back 802 key card was not working so i have to take back to the reception and they made to work till this point i was not told i have booked the rooms for only 1 night and not two nights, we went to sightsee London and came back around 12:00am went to the room 802 and room is clean and empty all our things are missing i left my elderly in-laws sleeping 7month old and my wife in room and went to reception and there was a same male receptionist and other female receptionist she said i have booked the room for only one night and you shouldn't be here, i asked her for our belongings and she went to the clock room and got properties from room812 but belongings from room802 which had all our baby essentials including medicines and formula milk bottle where missing and no where to be seen, i Asked all my family to come down as we don't have any booking, we all waited until 2:30am in reception with our little baby not sure what to do and the receptionist said all i can do is apologise and ask the day time manger regarding missing items, I have to drive my 7month old baby, elderly in-laws back home in middle of the night and stress i have to go through with no milk available for my baby and sleep less night ,They did called in the next day morning to let me know they found our things and posted to us.