London Tolworth hotel

ta-ratings-img(888 reviews)

    Just down the road from Tolworth Station, with Chessington World of Adventures close by

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn London Tolworth hotel

    We offer an exclusive guest parking discount of £13 per night. Simply find a space and pay less to park. This car park is managed by Horizon Parking.

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn London Tolworth hotel

    1-2 of 888 reviews

    "Workers"
    Mentioned it once and I’ll say it again night 2 was even more pleasant due to the workers at dinner, specifically kasia and Scott what lovely service
    "Very friendly staff, excellent location"
    Great experience at the Premier Inn staff for absolutely excellent the breakfast experience was great. Couldn’t find them.
    "Marvelous"
    Friendly helpful staff who went above and beyond to assist our 3 day stay! The restaurant food was excellent considering Raymond the Chef was on his own! Superb!! Juicy steak n chips!! Waitresses were delightfully happy and engaged well making it a memorable few days! Thank you!!! We shall come again!! 😌
    "Poor experience, blame placed on us"
    Initially the experience was good. The lift was broken but luckily we were only on the 2nd floor. The room cleanliness was good. The only issue we had with the room was the temperature. The air-conditioning barely worked so wouldn't cool down. There was no window to open. Given we didn't come back to the hotel until very late and had an early start the next morning, we didnt have time to have someone come to the room in the middle of the night. We had to try to get what sleep we could. Which was very little. The hot breakfast the next morning was very poor. It had clearly been sat out for ages and wasn't being refreshed. It was tough and chewy. We couldn't eat it. We quickly left after breakfast as we had a 4 hour drive home. Give time factors we chose not to stand around complaining to reception but to use your feedback tool. This unfortunately was used against us as an excuse not to take responsibility and offer any form of compensation what so ever. I have since asked to make a formal complaint and this so far has been ignored. So currently we're very unhappy the overall experience and especially with the "customer service" we received after.
    "The hotel is unbearable hot! I would not stay here again"
    The room and the building in general were ridiculously hot, Myself, my husband and our son barely slept a wink due to the intense heat. The air conditioning unit in our room barely worked. The restaurant was also unbearable hot even the lady who works in there was fanning herself to keep cool. We couldn’t wait to get outside for some fresh air. We stayed in October I dread to think what it’s like in the hotel during the warmer months. To top it all off we were on the 6th floor and the lifts had broken down and we had to carry our luggage which was very difficult as my husband had a slipped disc in his back and was in agony. The staff are friendly and helpful and the hotel was clean but I wouldn’t stay here again.

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    Hotel description

    If you're in leafy Tolworth on a short break, there's loads to keep you occupied. Brave the towering rollercoasters on a day out at Chessington World of Adventures or bet on your favourite at Epsom Downs racecourse. And at the end of a day full of excitement, treat yourself to a tasty dinner at our in-house Thyme restaurant and curl up for a dreamy sleep in your comfy kingsize bed.

    Hotel contact information

    Phone: 0333 234 6605

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.