London Sutton hotel

ta-ratings-img(325 reviews)

    Great links to south and central London, next to Times Square Shopping Centre

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn London Sutton hotel

    There is no on-site parking available at this hotel. Off-site parking is available at Just Park St Nicholas Centre (2 min walk). Discounted overnight parking is available for £7.50. Please get your ticket validated at reception. Please note that the car park will be closed overnight. Car park opening times:
    Monday - Saturday: 6.00am-midnight
    Sundays & Bank Holidays: 8.30am-midnight

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Bar + Block
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn London Sutton hotel

    1-2 of 325 reviews

    "Amazing hotel highly recommended đŸ‘đŸ»"
    Amazing hotel . Highly recommended 👍 very nice staff, friendly , professional, very informative . Well done guys đŸ‘đŸ»đŸ‘đŸ»
    "Great service, Serif and Steve."
    We had a great experience. Our room was clean, warm , and the matress was very comfy. The shower was powerful and hot. We did not have breakfast or dinner so cannot comment about them. We were looked after in reception by Serif and Steve. Two nicer, friendlier men you could not get. They epitomised good service and attitude. Their friendly and helpful demeanour was fantastic. Thank you Steve and Thank you Serif. Our daughter who has moved to Sutton, was celebrating her birthday so we stayed over for 1 night. When your accommodation blends in with your visit it is wonderful because so often it can become to centre of a not so nice visit. We will be back. Being in the hospitality business in Killarney Ireland, we appreciate great service and attitude when we get it. See ye again in a couple of months. Derek and Valerie.
    "Poor stay"
    Family room had one hand towel for the three of us and one tea bag with the drinks making facilities. There are no times advertised for breakfast or closing time for dinner. We had been at the hospital all day with our daughter and we got back at 9.50pm to be told that the restaurant was closed and they wouldn’t even let us have some water for our room. There was no one on reception when we left in the morning to take our daughter for her operation, and as we had to be there at a specific time we couldn’t hang around to ask for our room to be cleaned. We put the card on the door when we left but came back and the room hadn’t been cleaned. Again no one on reception when we got back from our trek to Sainsbury’s to get some cold food for dinner at 10.30pm so couldn’t even get fresh towels. All in all a very poor experience.
    "Great customer service from Jorge & Gabrielle"
    Fantastic experience at the Premier Inn Sutton - my child left a library book in the room after our stay and Jorge and Gabrielle made sure it was found and even organised for it to be posted back to us! Thank you so much - great customer service! We’ll be back next year.
    "Acceptable but not great."
    The hotel itself is fairly standard and consistent with what you'd expect from a Premier Inn. The breakfast however was not the usual high standards. Food options running out with an hour still available; cold coffee; and a severe shortage of staff. The staff are clearly trying their best under trying circumstances, and appear to have no manager steering them. If the children did not receive free breakfast (ie if we had to pay for them) I would not have felt it was value for money at all. The price of breakfast here is higher than elsewhere but lower quality.

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    Hotel description

    Our Premier Inn London Sutton hotel puts you right at the heart of one of London's most vibrant high streets, next door to Times Square Shopping Centre and St Nicholas Shopping Centre - which is home to fantastic brands and a state-of-the-art cinema. We're only a few miles away from the fun of Chessington World of Adventures and Hobbledown Adventure Park and Zoo. Plus, Wimbledon Lawn Tennis Museum - the largest tennis museum in the world - is only a short drive from our hotel, as is Epsom Downs Racecourse and Royal Wimbledon Golf Club. When you're feeling hungry enjoy quality steaks and more at our in-house Bar + Block restaurant, and after a busy day in Sutton, look forward to a dreamy sleep on one of our super-comfy beds.

    Hotel contact information

    Phone: 0330 128 9795

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.