London St Pancras hotel

ta-ratings-img(6202 reviews)
  • Premier Plus rooms

Next to Euston, King's Cross and St Pancras International Eurostar stations. Close to the British Library

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Exterior at Premier Inn London St Pancras hotel

Parking at Premier Inn London St Pancras hotel

Our rooms

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Standard double

A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Standard double with a view

A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Restaurant

The Social
The Social

Reviews for Premier Inn London St Pancras hotel

1-2 of 6,202 reviews

"Mixed experience but great for St Pancras"
We visited this hotel twice in a week on non-consecutive nights and had quite different experiences. On our first stay we found the staff were not particularly helpful or knowledgeable and the checking in system is not as efficient as it used to be with no separate check in desk. Also, be warned early check in must be pre booked which wasn’t the case last time we visited. You can still leave bags though, which is good. We stayed in a first floor room and although the triple glazing was very effective, there was a constant low hum in the room that wasn’t related to the air conditioning. The twin room was good, spacious and with comfortable beds. I’m not a fan of rainfall showers though, so that wasn’t ideal. Our second stay was in a room in the same location but a couple of floors above. For some reason, the triple glazing didn’t seem as effective there (and it is on a busy road) but the staff we encountered were much better; friendly and helpful. In general, this hotel is now a much better bet than the Euston one a few minutes down the road (which is very tired) and the location couldn’t be better for St Pancras station, which is a big bonus.
"Nice location for our needs"
This hotel is in a great location to St. Pancreas. We were a 4 min walk to the station the morning we left. Check in is quick and easy (automated in the hotel). For being right on the street side it was relatively quiet. The room was very clean and comfortable. Water in the shower was HOT! In between two tube stations so it is actually a good location for getting around.
"The self service checkout of hotels"
There’s nothing overly bad about the hotel but it’s just not very good. The location is the most positive aspect. It’s across from Kings Cross St. Pancras Station and is a 10 minute walk to Euston Station, close to places of interest, surrounded by cafes and restaurants, local amenities (supermarkets, laundromats etc) and the Bloomsbury area is absolutely beautiful. The room was clean, quiet and a decent size. The said, the room lacks some really basic amenities. No safe (so I had to padlock my passport in my backpack), no mini fridge (so I could even buy some basics for breakfast) and no phone in the room. This meant that any time I needed something (fresh towels, room cleaned) I had to go down to reception and most of the time there was no one there. I also had a very frustrating experience with room cleaning where I went by reception one evening and asked for it to be cleaned the next day. The attendant said it was fine, took my room number and typed something into the computer. I arrived back in the late afternoon to find it hadn’t been cleaned and where I trekked back to reception, the woman said it hadn’t been cleaned because I needed to request it be cleaned on the day before 12pm. I said the person the day prior didn’t tell me that and she apologised. I then asked if my room could be cleaned and you guessed it…I was told to come back the next day because it was after 5pm! The inefficiency of this process is one thing but given there is no way to contact reception without having to traipse down to the first floor every time just pushed it over the edge. Reception looks like a flea market. There are ironing boards, irons, coffee and tea and when I requested fresh towels (bare minimum here too - one towel, one hand towel) they just handed them over at reception. Given the number of hotels to choose from in London I would not be staying here again. And it wasn’t cheap either!
"Disappointing"
A stay ruined by poor service, late check in due to rooms not being ready and a leaking shower. Had to ask for clean towels 3 times throughout the day and eventually received them at 11pm. Very poor service considering we paid extra for a "premier" room.
"More staff please"
Room usual good standard, clean, comfortable bed. Not enough staff at breakfast, guests queuing for the buffet for 20mins, staff doing their best but clearly struggling to cope.

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Hotel contact information

Phone: 0333 321 9344