London St Pancras hotel

ta-ratings-img(6239 reviews)
  • Premier Plus rooms

Next to Euston, King's Cross and St Pancras International Eurostar stations. Close to the British Library

Hotel FacilitiesSee all

Chargeable offsite parking

Rooms with a view

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Exterior at Premier Inn London St Pancras hotel

Parking at Premier Inn London St Pancras hotel

Our rooms

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Standard double

A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Standard double with a view

A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Restaurant

The Social
The Social

Reviews for Premier Inn London St Pancras hotel

1-2 of 6,239 reviews

"St Pancras Premier inn staffing issues"
The room was great. The check in, restaurant and service was poor but it was not the fault of the staff. At check in time, 3pm, the staff were at a training session leaving a lovely girl alone to handle check ins, luggage pick up and storage. She handled it well, one task at a time, but it was not achievable with one staff member. I, as a client, had to use my card to give access to folk who needed to use the bathroom and assist her with retrieval of luggage for other clients. Poor planning by management. My husband and I chose to eat our evening meal in the restaurant. There was only one staff member to take orders and only one staff member on bar duties. My pasta meal arrived after 40 minutes, cold and undercooked. The kitchen staff were new and inexperienced. Very little taste and mass produced. At one point we had to ask for our drinks from the bar because they were so understaffed. Many people waited for extended periods of time for their meals. Obviously, there needs to be many more staff on each shift, not the fault of any staff, just staffing management. It’s a busy hotel close to the station and with the heavy volume of clients, there should be enough staff to service the customers.
"get the basics right"
Our room was clean and tidy and the bed comfy. However there was only 1 hand towel and 1 shower towel. Additionlly only 2 milks and no decaffinatted coffee. I had booked the room for 2 people. We arrived at 9pm after travelling from Gloucester straight after work and wanted to go to bed straight away, as we were very tired and we had to be at Eurostar check in for 5am the next day. We searched our room for another set of towels but no luck and I had water in the moening rather as no coffee, as we ere ion the 5th floor and too tired to go down to reception to sort it all out when it should have been right in the first place, hence the poor review.
"A great hotel all round - not just the location!"
With the obvious benefits of its location for St Pancras station, this hotel also offered excellent value for money, a spacious room and very good dinner and breakfast offerings too! They accommodated everything we requested (nothing too exceptional), I would just rather check in with a person than a terminal - even though staff were hovering if needed.
"4 night family stay."
We stayed recently for 4 nights in a family room. We arrived just after 3pm and were allocated a room on the same level as reception. The room was spacious, clean and comfortable. We had breakfast each morning which set us up for lots of sightseeing. It’s a great location, a short walk to Kings Cross, St Pancras and Euston. We arrived back late a couple of nights and we felt safe walking back to the hotel. We were able to leave our luggage on the day we checked out. All staff were met were friendly. Would recommend.
"ood value hotel"
We came early and stored oujr bags until 3 PM checkin, quick, efficient. Our room was very large, but most was wasted. It had a tiny clothes cupboard, probably 2 feet by 3 feet long, and noit tall enough for a dress, one small drawer underneath. There were a couple of hooks next to it. Desk was small. Don't the people who design these rooms realize travelers come with --luggage! - and need storage? Bathrooom was small, should have designed it for more counter space. The sink was clogging. Breakfast was a good deal for 14 L, lot of different coffees from machine, eggs sunny side up and scrambled, meats, tomatoes nad mushrooms, fruit, panckaes to heat up for kids, cereals. Staff was friendly and responsive. Good value hotel, easy to get around tube, opposite British Library and near beautiful St Pancras hotel . Met our needs.

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Hotel contact information

Phone: 0333 321 9344