London Southwark (Southwark Station) hotel

We booked to stay here in September during a free breakfast for all offer. We were spending a few days in the city and this was a good location for our activities. We were sad to learn a week before our stay that the restaurant was closed and so breakfast was not going to be available. That said we continued with our stay as at this time there was little availability in the area. Upon arrival the staff member on reception was helpful and checked us in and issued our room keys. We arrived at our room after a day in the city. Maintenance is clearly slipping here or things are going unnoticed during room turnovers. The privacy netting in the window had fallen down and when we tried to put it up realised the spring loaded holder was weak and couldn't even cope with the lightweight netting so we left it on the ground The remote control casing was broken and battery cover wouldn't stay on, but it did work. The walls could have done with a lick of paint in places as there were several scrapes. And who came up with fitting jet/ spray nozzles on the hand basin taps?!. The pressure from the water system meant you sprayed water everywhere each time the tap was turned on ( it was all our nothing) and was almost impossible to wash hands or clean teeth without soaking the place. But the shower was fine and hot so that's a start. The bath panelling and general condition of bathroom could do with a bit of tlc or updating. Generally not the level of quality we have come to expect from our premier inn experiences. We had 2 nights here before moving on. It was however Nice to have a complimentary offering of croissant and coffee and fruit in the morning although some guests spending 10 minutes preparing 8+coffees from the 1 machine and filling a tray with treats caused quite a queue and was a bit inconsiderate. Overall we survived our stay and it was in a reasonable and quiet location but until the restaurant reopens and we see what is then offered we will consider other accommodation before returning.. And please consider a bit of room maintainance.

As the restaurant was undergoing renovations, they provided complimentary bread, hot drinks, and fruit in the lobby. Since it was my first time in this city, this was a great help. The room was very clean and the bed was comfortable; it was a great stay.

Best Premier inn we've stayed in so far. The room was clean and the bed was so comfortable. Reception staff were so helpful. They helps us with taxis and also finding good restaurants around the area as the joint restaurant was closed. Next time were in london we will definitely book this location again, great value for money even without the restaurant.

It is our second time coming to Southwark Premier Inn for a weekend in London and we loved it each time. Excellent room, very helpful staff. Thank you .

We mistakenly went to the wrong "Premier Inn" (both relatively nearby to each other). The staff could not have been ruder or more unhelpful, dismissed us out of hand. Last thing we needed after a 25 hour flight. When we got to the correct "Premier Inn" we were told - disdainfully - check in was at 3pm, no exceptions, and they were so unpleasant about storing our bags. We returned at 2.45pm but unbelievably they would not check us in, despite a crowd of people waiting. We had to form a line and ONE PERSON was checking over 30 people in line. (Shout out to the only person who worked there who was pleasant - didn't get his name but the guy in the wheelchair). The room was clean and the bed comfortable but the rudeness of most of the staff made this a most unpleasant stay and we won't use Premier Inns again. Btw, this is Southwark Premier Inn, The Cut.