London Romford (Mercury Gardens) hotel

ta-ratings-img(1050 reviews)

    Romford has a buzz of its own, but we're also close to the Olympic Park and Westfield Stratford City

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Exterior of London Romford Central

    Parking at Premier Inn London Romford (Mercury Gardens) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    Restaurant

    Beefeater
    Breakfast

    Reviews for Premier Inn London Romford (Mercury Gardens) hotel

    1-2 of 1,050 reviews

    "If you don't want to sleep, stay here"
    Room was unbearably hot inside despite being not overly hot outside. No air conditioning and the room was about 6 feet from the ring road - so you had the choice of not being able to sleep due to the oppressive heat with the windows closed, or not being able to sleep due to the traffic noise (loud people, loud cars, emergency vehicles) with the windows open. Breakfast was adequate but got a bit boring after 4 days
    "Avoid at all costs.... good night sleep guarantee doesn't seem to apply here."
    Really disappointing stay at this hotel. Paid £15 for early check in. The hotel has no air conditioning, we unfortunately were there on the hotest days of the year, there was a fan left in the room however you couldn't have the window open because there was a dual carriageway outside and it was extremely noisy. We asked reception twice to move us to another room (facing the car park do we wouldn't be disturbed as much). They couldn't accommodate as there wasn't another room available. The ground floor where we were staying smelt of sewage, the hotel clearly trying mask the odour as there were plug in air fresheners all down the corridor. I contacted Premier inn guest relations to advise of the issues and they couldn't care less, a less than sincere apology was all we got. It ruined our family trip to be honest and we couldn't wait to leave.
    "No air conditioning"
    No air conditioning the whole building rooms hallway was too hot no fringe, was with my family what An embarrassment for a big name like you!
    "Sleeping in a a tropical heat: not one molecule of air"
    Something is clearly wrong with the ventilation: it was like sleeping in a tropical swimming pool. Absolutely horrendous. Staff are pleasant and absolutely no fault of theirs. Shower was nice, and needed multiple cool showers just to tolerate it. Hardly any sleep and the absolute worse stop off we could have had to start a holiday. Fully expecting to become ill after such an awful nights sleep and cannot see rooms being sterile if everyone is staying in constant heat like this. Would never book again
    "👎👎"
    I konw it was not air cone available in this but it was boiling everywhere fan were provided but they weren't even working it was really bad smell in corridor and on stairs area. It was bad experience.

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    Hotel contact information

    Phone: 0333 321 8452