London Romford (Mercury Gardens) hotel

ta-ratings-img(1049 reviews)

    Romford has a buzz of its own, but we're also close to the Olympic Park and Westfield Stratford City

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Exterior of London Romford Central

    Parking at Premier Inn London Romford (Mercury Gardens) hotel

    Free on-site parking, limited spaces available which are first come first served

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Beefeater
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn London Romford (Mercury Gardens) hotel

    1-2 of 1,049 reviews

    "Avoid at all costs.... good night sleep guarantee doesn't seem to apply here."
    Really disappointing stay at this hotel. Paid £15 for early check in. The hotel has no air conditioning, we unfortunately were there on the hotest days of the year, there was a fan left in the room however you couldn't have the window open because there was a dual carriageway outside and it was extremely noisy. We asked reception twice to move us to another room (facing the car park do we wouldn't be disturbed as much). They couldn't accommodate as there wasn't another room available. The ground floor where we were staying smelt of sewage, the hotel clearly trying mask the odour as there were plug in air fresheners all down the corridor. I contacted Premier inn guest relations to advise of the issues and they couldn't care less, a less than sincere apology was all we got. It ruined our family trip to be honest and we couldn't wait to leave.
    "No air conditioning"
    No air conditioning the whole building rooms hallway was too hot no fringe, was with my family what An embarrassment for a big name like you!
    "Sleeping in a a tropical heat: not one molecule of air"
    Something is clearly wrong with the ventilation: it was like sleeping in a tropical swimming pool. Absolutely horrendous. Staff are pleasant and absolutely no fault of theirs. Shower was nice, and needed multiple cool showers just to tolerate it. Hardly any sleep and the absolute worse stop off we could have had to start a holiday. Fully expecting to become ill after such an awful nights sleep and cannot see rooms being sterile if everyone is staying in constant heat like this. Would never book again
    "👎👎"
    I konw it was not air cone available in this but it was boiling everywhere fan were provided but they weren't even working it was really bad smell in corridor and on stairs area. It was bad experience.
    "Hotel uncomfortably hot 🥵 Beefeater attached was disgustingly dirty and a shambles."
    Rooms too hot to the point where I considered sleeping on the car, there’s something wrong with the ventilation or something, other people were complaining about it at reception too. Beefeater next door is badly managed, staffed and is disgustingly dirty, dirty plates, dirty carpets, dirty chairs, dirty toilets. Tables stacked with dirty plates long after customers have left and they turn away customers telling them it’s full when it’s not, we stayed a few days so it wasn’t a one off. Avoid at all costs!!!

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    Hotel description

    Central London's just a hop, skip and a jump away when you stay at Premier Inn Hotel London Romford (Mercury Gardens). But don't forget Romford's got its own thing going on too, with lots of fun and entertainment, not to mention a buzzing nightlife. From chart toppers at the O2 to record breakers at the Olympic Park, there are plenty of things to see and do while you're here. Don't miss some great shopping at Westfield Stratford City, or go into town for all the shops and attractions of the West End. After a busy day come back to great food at our Beefeater restaurant and a lovely comfy bed.

    Hotel contact information

    Phone: 0333 321 8452

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