London Romford (Mercury Gardens) hotel

ta-ratings-img(1053 reviews)

    Romford has a buzz of its own, but we're also close to the Olympic Park and Westfield Stratford City

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Exterior of London Romford Central

    Parking at Premier Inn London Romford (Mercury Gardens) hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    Restaurant

    Beefeater
    Breakfast

    Reviews for Premier Inn London Romford (Mercury Gardens) hotel

    1-2 of 1,053 reviews

    "Quiet night"
    Stayed here for one night, had a superior room that must have been an upgrade, as only booked a standard. The room was newly refurbished so was lovely. Lots of room and lots and lots of sockets and USB’s. Check in was easy as I’d checked in on line the day before. I was greeted by Juliana who was polite and helpful. Enjoyed my stay it was so quite even though in was over the main road, never heard a thing. Only thing is the volume on the tv is obviously set to a maximum of 15, i understand why, but if my husband was with me, he wouldn’t have been able to hear it.
    "Poor"
    Poor hotel. Got to reception to be told that there were renovation works happening. That would've been more helpful on the website rather that at reception while checking in late at night after a very long day travelling. Room was nicely decorated, but weird smells throughout the hotel. Breakfast was awful. Full range of eggs on the menu, but we were only allowed to order scrambled. Bacon looked, and tasted like it had been cooked on a radiator. Mushrooms half raw. Sausages cooked on the outside mushy in the middle. Would not stay here again or recommend to anyone else.
    "Staying at premier inn"
    Everything really gd except the wait for service at dinner times. Also unfair on lady working by herself at breakfast time
    "If you don't want to sleep, stay here"
    Room was unbearably hot inside despite being not overly hot outside. No air conditioning and the room was about 6 feet from the ring road - so you had the choice of not being able to sleep due to the oppressive heat with the windows closed, or not being able to sleep due to the traffic noise (loud people, loud cars, emergency vehicles) with the windows open. Breakfast was adequate but got a bit boring after 4 days
    "Avoid at all costs.... good night sleep guarantee doesn't seem to apply here."
    Really disappointing stay at this hotel. Paid £15 for early check in. The hotel has no air conditioning, we unfortunately were there on the hotest days of the year, there was a fan left in the room however you couldn't have the window open because there was a dual carriageway outside and it was extremely noisy. We asked reception twice to move us to another room (facing the car park do we wouldn't be disturbed as much). They couldn't accommodate as there wasn't another room available. The ground floor where we were staying smelt of sewage, the hotel clearly trying mask the odour as there were plug in air fresheners all down the corridor. I contacted Premier inn guest relations to advise of the issues and they couldn't care less, a less than sincere apology was all we got. It ruined our family trip to be honest and we couldn't wait to leave.

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    Hotel contact information

    Phone: 0333 321 8452