London Richmond hotel

I thoroughly enjoyed my stay at Premier Inn London Richmond. The hotel was immaculate, the bed was incredibly comfortable, and the staff was exceptionally helpful throughout my stay. It’s conveniently located near Richmond station and offers a variety of great dining options. The overall experience was simple, stress-free, and exactly what I needed.

Comfiest beds! Kudos to Sneddon for whom no request was too much. Always a smile on his face and spreading joy! He’s a real asset!

Really enjoyed my stay at Premier Inn London Richmond. The hotel was clean, the bed was very comfortable, and the staff were helpful throughout. It’s in a great spot, close to Richmond station and nice places to eat. Simple, stress-free, and just what I needed.

Great service from Sneddon at Premier Inn London Richmond The breakfast was rubbish and not very appealing at first, but Sneddon stepped in and sorted it out quickly really appreciated his help. The rooms were clean, and the staff were friendly throughout our stay. Will surely come back and recommend.

The bed was comfortable and the sheets were clean. The service was awful - despite booking a premier plus room weeks ago, it took over 30 minutes and 3 attempts at getting me a room (including going up and down the lifts and along the corridors with multiple bags late at night) to get in to a room...well, at least one that wasn't already occupied by somebody else. Firstly the door battery of the room i was meant to be in apparently didn't work, then they couldn't check me into any room (allegedly a Premier Inn wide issue), then they check me into and gave me a working key to a room that turned out to already be occupied by a gentleman, which was incredibly unsettling, then in the end they checked me back into the room that allegedly had a broken door battery, but then miraculously worked. I raised concerns to the duty manager and he did nothing, saying he'd raise it with his manager the next day - nothing came back there either. The other annoying thing was that the aircon buzzed, so it was also a hot and fairly sleepless night. I used to use Premier Inn a lot as my choice of safety and comfort when travelling solo, but this is the 3rd poor experience in my last 4 stays - all this year.