London Leicester Square hotel

Hotel location is great for the theatres and many attractions. The decor and cleanliness could be better. We paid for a premium room, the only difference was a coffee machine and mini fridge. They did supply two bottles of water and two small chocolate bars. It was very hot out so the air-conditioning and fridge were great. Probably wouldn't pay the premium in less hot weather. Decor in room 408 in need of attention, especially the bathroom. Breakfast typically Premier Inn, could have been warmer. The staff in the hotel were really great. I would stay again ideally after some decorating.

This is a mid-price chain hotel, similar to a Holiday Inn, so temper your expectations. Having said that, the location is fantastic, on Leicester Square a couple blocks from Chinatown, Trafalgar, Picadilly and the West End theatres. Lots of restaurants and shops within a few minutes walk. The staff is quite good and attentive. They sorted my reluctant air conditioner and were quite cheerful and professional. The room is tiny and quirky (bathroom mirror at waist height due to sloping bathroom walls), but sleep quality was fine. The wifi is weak (no streaming videos) but serviceable. The breakfast is pretty good, starts at 6:30am (although it was still being set up at that hour), and the walls are unfortunately decorated with advertisements for the hotel itself (please management, can't you go out and buy a few posters of London landmarks instead of advertising a restaurant where your patrons are literally sitting??) Overall a good mid-priced hotel. I'd go back, but I'd also explore the competition in the area.

Our trip to London was very much overshadowed by the dirty air conditioning unit which was spitting out black dust and spores and the bathroom ceiling was covered in mould. Staying with 2 young children who coughed all night as a result was a nightmare. The morning of our second day I spoke to receptionist Nazira who was disinterested and offered me a 'deep clean' or check out, put all our belongings in storage and check back into another room later on. I opted for the deep clean incase we needed to come back to give our children a rest throughout the day. When we returned to the premmier inn later that afternoon I was informed by the house keeping manager that a deep clean could not be completed due to the strength of the chemicals. We were eventually offered a new room by the hotel manager and that room was fine. I contacted guest relations on return from our stay to inform them about the filth in the first room and being fobbed off my the disinterested receptionist but despite us all leaving with a cough due to the mould and spores this was not enough for them to implement their "good night guarantee". If you are travelling with children, or value your health AVOID.

First visit to this Pem Inn and very happy with the experiance. Great location close to several places to visit. The room was spotless, staff very helpful and the breakfast was lovely.

Picked this Premier Inn in Leicester Square as we were visiting His Majesty Theatre 🎭 for a treat. Great walking distance to theatre 6/7 minutes. We booked an early check in so we started exploring straight away. Room comfortable with air conditioning as it was very warm, had good working showers. Clean and we slept well. Unlimited breakfast lots of good choices and hot cook breakfast and drinks Coeliac cross contamination taken very seriously and went above and beyond Jackie was exceptionally kind and ensured table and cutlery all clean and safe Good selection of food and drinks. We checked out before 12 midday and we were able to leave our luggage in secure storage while we went off exploring before heading home on our 6pm train. Again Jackie was very helpful to assist us in facilitating this. Thank you. We walked from Kings Cross train station both way as the weather was fabulous which was about 45 minutes. We would stay again.