London Kew Bridge hotel

ta-ratings-img(2106 reviews)
  • Premier Plus rooms

A hop across the river from the beautiful plants and architecture of Royal Botanic Gardens, Kew

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn London Kew Bridge hotel

Limited parking is available at the underground car park situated at the hotel. The car park is managed by YourParkingSpace and is charged at £15 per 24hrs. Parking is operated on a first come first serve basis.

Alternative parking can be found at Ferry Quay car park Underground next door operated by Parkonomy and is charged at £2 per hour up to £15 per every 15 hours. Or Brentford Waterside car park (opposite Morrisons), a 5 minutes’ walk away from the hotel and is charged at £10 per 24 hours.

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn London Kew Bridge hotel

1-2 of 2,106 reviews

"Disappointing stay"
A very disappointing experience. Accessible rooms with no walk in shower. Shabby carpets, dusty bedroom, bar closed at 10.30pm and we were not able to get a drink at 10.32pm. Not particularly good value for the money
"Second rate hotel, not in Kew!"
The car park is filthy. The reception area is tatty. We went out to a meeting and returned at 2238hrs to find the bar closed. We went to the local pub about 100 metres away and that was closed to. There is no table or chairs in the room and no TV to watch. So here we are bored out of our skulls sitting in a grubby Brentford hotel, which is nowhere near Kew.
"Disappointed with the customer service"
A hotel staff member was very rude and very unhelpful when we arrived back from a concert. It was 1am and I had rang reception bell to ask if I could have a glass of water. I was greeted by a very rude man who was abrupt, made me feel like an idiot for wanting a glass of water and told me to use the vending machine. I told him that the vending machine had ran out of water and I would really appreciate a glass of water to then be told he was far too busy to get me a glass of water and he stormed off through the back and shut the door on me. I saw a different staff member who I explained the situation too and he was very helpful and without hesitation got me a glass of water. I didn’t think in this day and age asking for a glass of water would be such an inconvenience and a problem to somebody. Apart from that, great stay and every other staff member was very welcoming and helpful.
"Satisfactory to good - but needs refurbishing and usb points!"
Hotel generally fine. Room large, clean and neat and tidy but a little dated. Needs a refurbish. Staff throughout very good, pleasant and helpful. Big issue was the absence of a usb point. They have them in buses but not at this hotel - either in the bedroom or elsewhere in the hotel! May sound trivial but it is not if you are working and meant my phone went flat. There once was an old fashioned collection of data points but now not working (probably for the old tv that has been replaced). This spoiled an otherwise most satisfactory stay. Despite it being a little tired and no usb, an ok to good stay but take a plug to connect your usb to!
"Lack of response to customer requests and lack of cleanliness lets this hotel down"
The reception and dining room was in dire need of upgrading. The seats in the reception area were ripped, and the chairs in the bar and dining area were extremely dirty. This was a real shame as our bedroom and bathroom were clean. Towels were in short supply, and we had to ask twice for them. You have to request a room clean. Our friends asked for their room to be cleaned two days running, and requested a bath mat - neither the bath mat or the cleaner materialised. Such a shame as we have used Premier Inns in other locations where the standard of service has been excellent.

See Reviews

on tripadvisor.com

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Hotel description

There's something special about lovely, leafy Kew with its world-famous gardens, historic houses and relaxed, village green feel. Premier Inn Kew puts it all at your fingers. Wander to the grand Hogarth House, Chiswick House and Syon Park. Catch the big match at Twickenham Stadium. Indulge in retail therapy at the Westfield Centre. Then escape the hustle, bustle, ruck or scrum in our secluded garden terrace, dine in our own tasty restaurant and then drift off in our extra-comfy bed.

Hotel contact information

Phone: 0333 321 1271

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.