London Kew Bridge hotel

Stayed here with wife and two kids to go to Kew Gardens. The walk is about 15 minutes. Hotel was good, everyone enjoyed the breakfast, kids liked the chap on front desk offering chocolates! Room was clean and fine for us four, with a bath and shower. We always look forward to the hash browns for breakfast. Friendly staff, would recommend.

A big thank you to Jesuil, Joaquim, Carl and Sheldon for making my stays at Premier Inn Kew Bridge so wonderful. Have been staying on and off here for 11 weeks consecutively and the staff here were exceptionally helpful and kind and made all my stays great in so many ways. Really glad Jes took the manager post - he now heads a fantastic team. Special thanks to Carl for nice rooms. The hotel is well located near to Kew Gardens and backing onto the river which is only a 2 minute walk away. Great pubs nearby like The Weir and the Beehive which have live music and a traditional nostalgic feel. Great place overall.

Really good location! Ideal for a Friday night stay and an early trip into London and the Albert Hall the following day, Saturday! 👍😃🙏🌈

1. The lift wasn't working and we were put on 4th floor. We're both OAP with hip + breathing issues which made accessing the room a nightmare. 2. Wanted Twin Beds and were given a Double bed. 3. Our Room was NOT SERVICED which was rather a shock when we returned at 11 o'clock at night very tired! 4. NO APOLOGIES WERE GIVEN FOR ANY OF THE ABOVE AND WE WERE LEFT HANGING AROUND WAITING FOR THE STAFF TO COME OUT AND LET US KNOW WHAT WAS HAPPENING BUT THEY DIDNT. EXTREMELY RUDE DISRESPECTFUL BEHAVIOUR!!! I stay at Premier Inn several times a year and this must have been the worst stay ever! I organised for my Party of 5 to stay with Premier Inn (independently booked) on the basis of my previous good stays at Premier Inn. Very embarrassing!

Staff more than make up for the slight wear and tear that is starting to show at this hotel. Every single member of staff was pleasant, friendly and welcoming. Arrived too early to check in, but this wasn’t an issue and my bags were securely stored. On arrival back, the key was already prepared, bags returned and straight up to my room, no faffing. Room was decent size, bed is usual Premier Inn comfy, clean and tidy. Slight wear on the carpet with the bathroom, but on the whole, pleasant. Great heat from the shower. I thought I’d booked breakfast, and Sidhu took time to check and informed me I hadn’t. No issue, I could go for breakfast and pay when I was leaving, totally relaxed. Back to pack, grabbed bags and was struggling to open the door, the housekeeping lady could see me struggling and straight away left her cart to help me with a smile. I was slightly nervous about the car park as I hadn’t reserved and had read a couple of negative reviews online. There was plenty of space, parked in the Premier Inn section and made sure there were no valuables on display. On the whole, the hotel needs a tiny tweak with carpets fraying, but more than makes up for staff being pleasant, friendly and helpful. All of them.