London Hendon (The Hyde) hotel

Great staff, very accommodating and friendly, great location as we were bike riding the trail each day and the hotel is perfectly placed, pub is Green King, the meal deals are exceptional, two pints of Maretti, two main meals £13, come on what a deal

Very good stay. Thanks to siraj in reception

Unfortunately, not worth the money. Positive - Location is good to Wembley only a 15 min uber. Negatives - checked in at 4pm only to be met with queues because the self check in machines were not working. Had to wait atleast 10 mins to be able to check in, then we're told by the staff member that we may have to come all the way back to reception as they only give each room x1 large towel. So for paying £210 for one night, only x1 towel! But if we want another one, we have to go back to reception to get one. Surely, for a double room, you should be given x2 towels straight away. It's a very basic necessity. Room was a good size but not clean at all. Lots of dust on curtains, dust on wallpaper and someone else's tissue under our bed. Maintenance in the room was also very poor as silicone around the shower was mouldy and discoloured. Silicone around toilet was poorly done in general. Hotel also says it has a bar area however all we could see was a drink fridge and reserved tables for breakfast in the morning. Overall disappointment for us.

Siraj was amazing. Helped us out with our taxi and car parking nightmares. Really friendly . Thanks so much! Room was nice and spacious. Clean and crucially in a heatwave, had working air con. Would def recommend

First impression carpet dirty. Room dated . Shower tray dirty around base . shower very slow to drain away water standing in a pool of water when showering. Rooms not cleaned on a daily basis if not asked for when you did you had to clarify what you wanted cleaned. The only positive thing was the woman when booking in was helpful and friendly