London Hayes, Heathrow (North A4020) hotel

ta-ratings-img(947 reviews)

    Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior at Premier Inn London Hayes, Heathrow

    Parking at Premier Inn London Hayes, Heathrow (North A4020) hotel

    We offer an exclusive guest parking discount of £8.90 per night. Simply find a space and pay less to park. This car park is managed by Horizon Parking. Airport parking is available through our partners Holiday Extras at great prices (see frequently asked questions section for more details).

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn London Hayes, Heathrow (North A4020) hotel

    1-2 of 947 reviews

    "Very friendly and helpful staff despite issues with amenities"
    The hotel is great, the staff is very welcoming. However, it is not accessible for people with reduced mobility; there is no elevator. Furthermore, there is carpeting throughout, which is not at all practical for people with allergies or sensitivity to dust or mites, despite very regular cleaning upon request.
    "Dated but Comfortable "
    Only there for the night. But can't complain. Yes the hotel is dated looking and needs a refurbishment, but My family and I found it comfortable, clean, and the staff were extremely friendly and helpful. We had breakfast and it was hot tasty and there was plenty of choice. The previous night we had a few drinks during Happy Hour and Dominic who served us was friendly and helpful. Even though we only stayed the night it was extremely comfortable. The Transport links to inner London are excellent from hotel.
    "Lovely food"
    The bed was so comfortable, however the room was dated. Couldn't have aircon on throughout the night as too noisy and the bathroom sink blocked but was OK for one night. The evening meal and breakfast was delicious (thank you chefs) the breakfast waitresses Jade & Mags were really welcoming and helpful - a nice way to start the day!!
    "Receptionist bad attitude"
    As a customer i expect to be welcomed regardless if the lady likes me or not. I’m a weekly customer at this Hayes hotel and majority staff are nice but this one lady who got bad attitude problem which needs to be dealt with. So the previous time she wouldn’t let me check in 15 min early wanted me to pay £15. This week I went after 1500 the same lady was at reception she didn’t so much as say hello just asked me to sign handed me the key didn’t say what floor etc. At 07:00 some one was making so much the couple was talking so loud. Then at around 0900 the cleaning lady was cleaning next door banging about then hoovering the room with the door open this went on up until 09:30 then I went out said to her why are you making so much noise I’m trying to sleep, she replied go speak to reception. I couldn’t tell reception as it was the same lady on shift from previous day so I just got up and left. I pay for a peaceful night sleep. I only stay here as it’s closest to my family as I travel from Birmingham every week.
    "Great hotel, friendly and helpful staff"
    Our third time at this hotel, it’s our go to now whenever we’re in London going to Wembley, we’ve always had a pleasant experience. Special mention to Amit on reception, he went out of his way to help us. I’m disabled and he made sure I got a ground floor room and then found us an extension lead so I could use my heated blanket and my husband his CPAP machine. He was really lovely, very helpful and went above and beyond for us when he really didn’t have to.

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    Hotel description

    Planes, trains and automobiles... The Premier Inn London Hayes, Heathrow (North A4020) is the ideal travel hub. From here, you're well placed to jet off to business and leisure destinations in Greater London - and just about anywhere else in the world. Hop on a train for the bright lights and sights of the city. Cheer on your team at Twickenham Stadium. Or catch the main event at Wembley Arena. Then settle down for a tasty meal in our restaurant and a great night's sleep in your extra-comfy bed.

    London Hayes, Heathrow (North A4020) FAQs

    Hotel contact information

    Phone: 0333 003 1712

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.