
22 May 2026
"Very helpful"
Hotel was very busy but the reception was very efficient.A member of staff called Eneio was very helpful & made sure my out of battery phone got a full charge which was much appreciated.

16 May 2026
hayesuklad
Playa del Ingles, Spain
"great food and hotel close to everything"
rooms very clean , ample of parking, very close to the Elizabeth line with a 15 minute train journey to central London.
Breakfast very good and constantly replenishing, fresh food and i didn't mind waiting a couple of minutes to get freshly cooked food , evening meal also very good, the restaurant is very modern clean.
The staff in whole are professional and courteous , thank you all

12 May 2026
"Brilliant Hotel!"
I am a regular guest at the hotel, and the staff are amazing!
Any issues or concerns, the staff go the extra mile, and I really enjoy staying at the hotel. The staff are very professional and helpful at any time of day.
Staff behaviour reflects who they work for. At this hotel, everything they do for customers is first-class and strongly reflects the brand!
Rooms are clean, but if you have a problem with the shower, for example, it is fixed within hours. The staff always made our stay welcoming and were incredibly helpful throughout.
Great location, and friendly, helpful receptionist and staff. Everything about the hotel was exceptional. It was clean and stylish with excellent service. The room itself was comfortable, and I was extremely happy!
The breakfast is really good, and the dining area is spacious! Great for kids!
Fast Wi-Fi, great location close to shops and local fast-food outlets. It's about a 10-minute walk from Hayes & Harlington Station, so that you can be in Paddington, Bond Street, or Tottenham Court Road in 20 minutes! Lots of bus connections as well. Definitely recommended for any traveller!
The beds are so much better than Travelodge!
Overall, I am very happy and can recommend this hotel. You won't be disappointed and will be back soon!

11 May 2026
"Disappointing"
A short black hair found on a pillow neither me or my partner have black hair, Stains on bedsheets, smell in the bathroom with mold on walls! Didn’t sleep due to smell coming from the bathroom and dirty sheets

11 May 2026
"Very good"
Very quiet and clean . Everything was ok , the staff is very friendly and ready to help with any request.
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