London Hayes, Heathrow (Hyde Park) hotel
(725 reviews)
New Premier Plus rooms & new restaurant
A short walk from Hayes & Harlington station, with fast trains to Terminals 2 & 3 via Heathrow Connect
Hotel FacilitiesSee all
Chargeable onsite parking
Restaurant
Breakfast
Free Wi‑Fi
Accessible
Accessible Lowered Bathroom
New Premier Plus rooms & new restaurant
Parking at Premier Inn London Hayes, Heathrow (Hyde Park) hotel
We offer an exclusive guest parking discount of £8.90 per 24 hours. Simply find a space and pay less to park. This car park is managed by Horizon Parking. Airport parking is available through our partners Holiday Extras at great prices (see frequently asked questions section for more details).
Our rooms
Standard Double
A super-comfy bed, blackout curtains, a powerful shower and free Wi-Fi – our double rooms have everything you’ll need for a great night’s sleep.
Premier Plus Double
The same comfort you know and love, just with a modernised look and feel! Our enhanced room design includes Ultimate Wi-Fi, a coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.
Disclaimer: Features, layouts, room sizes and designs may vary by hotel and location.
Restaurant
Depending on your selected hotel and dates you stay, we may be offering different breakfast and evening options.
Reviews for Premier Inn London Hayes, Heathrow (Hyde Park) hotel
26 Oct 2026
Mary N
Trip Type:
"Good"
Really impressed about customer service on this hotel. Staff very friendly and helpful, rooms very clean and spacious.
26 Oct 2026
Neculita S
Trip Type:
"Great"
Great as always.Very friendly staff.
23 Oct 2026
Sonia S
Trip Type:
"Extremely Disappointing and Unprofessional Experience With anjos night team member"
I had a terrible check-in experience with Injo, night team member, when I told him I want to speak to manager he said he is the manager, what a ioke,,,,,, he was incredibly rude, arrogant, and unprofessional. “”
I am working with Premier Inn for last five years as a Duty Manager,
I understand privilege card verification! but demanding to see my Dayforce and teams questioning me about my personal address, he should ask me about my booking reference no and if I ask for an extra key, then He could ask
Me these kind of questions, teams dayforce and home address was completely unnecessary, as some of our staff doesn’t even bother to use teams in there personal phones, but still I was showing him everything,I was so polite with him, I just ask him to give me the ultimate WIFI then he said I am not giving you anything and I was ready to pay for It. He even questioned why I booked twin room why I didn’t book double room, coz I was with a boy!! ?? as per the policy you cant ask these personal questions, and all the premier standard room have the same price!, I will surely check on teams his name And Will contact to manager not to keep these kind of rude staff on reception and if he needed to be there please tell him how to add privilege card on booking and what kind of questions you cant ask to guest as he is not aware of the polices and SOP !
19 Oct 2026
Beestonroofing
Nottingham, United Kingdom
Trip Type:
"Great"
⭐⭐⭐⭐⭐ **Outstanding Service at Premier Inn\!**
I had a really lovely experience staying at Premier Inn, and I would like to give a special mention to Joe and the lovely lady at reception\. Both were absolutely fantastic, welcoming, friendly, and professional\. They made me feel valued as a guest and went out of their way to make sure everything was smooth and comfortable\.
Joe deserves special recognition for his excellent customer service, and the lady at reception was equally wonderful, greeting me with kindness and a warm smile\. It’s the little things that make such a big difference, and their attitude and helpfulness really stood out\.
It’s refreshing to receive such genuine hospitality\. Staff members like Joe and the lady at reception are a real credit to Premier Inn and make the whole experience so much better\.
Thank you both for making my stay such a positive one\. Premier Inn is lucky to have such dedicated and caring team members\. I would happily recommend Premier Inn based on this experience and look forward to staying again\! ⭐⭐⭐⭐⭐
09 Oct 2026
Louise C
Manchester, United Kingdom
Trip Type:
"Friendly and welcoming staff"
We stay here every time we are in London. It is very convenient for everywhere we want to go. The staff are all very friendly and welcoming. Vanessa has served us on several occasions and always makes us feel welcome.
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Hotel description
Thanks to its West London location and on-site Premier Inn restaurant, you'll love our Premier Inn London Hayes, Heathrow (Hyde Park) hotel. Heathrow Airport is less than a 10-minute drive away, which makes our hotel an ideal base for holiday stop overs. It's also close to both Wembley Stadium and Twickenham Stadium, so whether you're football crazy or rugby mad, you'll never be far from the match. Treat the kids to an exciting day out at nearby Legoland or, if you want to travel a little further afield, Hayes & Harlington is close by, too. Plus, if you fancy a day at the races, the popular Kempton Park Racecourse is a half hour drive away.
London Hayes, Heathrow (Hyde Park) FAQs
Hotel contact information
Phone: 0300 373 0314
Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland. For hotels outside the UK and Ireland, standard international call charges may apply – please check with your provider.