
01 Jun 2026
"Brilliant Stay"
Fantastic stay. Location excellent for exploring London and access to Wembley, hotel very nice and staff went over and above to make our stay enjoyable.

28 May 2026
"Great hotel, but unresolved and expensive issues with parking."
I stay here numerous times a year and, overall it’s been really great. However on my last trip there was an issue with the parking. When I was checking out the lady at reception said the machine for paying was out of order and I would have to pay at the front desk. This I duly did, kept my receipt, and headed to the airport. Three weeks later I am notified by Hertz of a traffic violation. Horizon is saying I left without paying! Hertz have billed me for the parking fine and a processing fee on top. Hertz will reimburse me if Horizon cancels the violation. I have sent them all my documentation both by email and by mail and have heard nothing.
Was this a scam by the hotel? Billing me for parking and then not notifying Horizon? Has anyone else experienced this? In particular if you checked out on the morning of April 22nd when the machine was supposedly not working?

26 May 2026
SimonJ187
Gloucester, United Kingdom
"Brilliant Staff, Great Refurbishment"
Don’t often jump on here to leave reviews, but fair play to Premier Inn and the staff tonight.
The three ladies working the evening shift across front of house and the restaurant (Tues 26/5) were all absolutely brilliant. From check-in, to the newly refurbished rooms and restaurant — both of which are so, so much better — they went over and above to make sure both my stay and evening meal were spot on.
Super attentive, super kind and just genuinely brilliant throughout. Credit to Premier Inn — 5 stars from me. Thank you!

22 May 2026
"Very helpful"
Hotel was very busy but the reception was very efficient.A member of staff called Eneio was very helpful & made sure my out of battery phone got a full charge which was much appreciated.

16 May 2026
hayesuklad
Playa del Ingles, Spain
"great food and hotel close to everything"
rooms very clean , ample of parking, very close to the Elizabeth line with a 15 minute train journey to central London.
Breakfast very good and constantly replenishing, fresh food and i didn't mind waiting a couple of minutes to get freshly cooked food , evening meal also very good, the restaurant is very modern clean.
The staff in whole are professional and courteous , thank you all
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