London Hayes, Heathrow (Hyde Park) hotel

ta-ratings-img(595 reviews)
  • Premier Plus rooms

A short walk from Hayes & Harlington station, with fast trains to Terminals 2 & 3 via Heathrow Connect

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn London Hayes, Heathrow (Hyde Park) hotel

We offer an exclusive guest parking discount of £8.90 per 24 hours. Simply find a space and pay less to park. This car park is managed by Horizon Parking. Airport parking is available through our partners Holiday Extras at great prices (see frequently asked questions section for more details).

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Premier Inn restaurant
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn London Hayes, Heathrow (Hyde Park) hotel

1-2 of 595 reviews

"1 night stay with children"
Fantastic location, 4/5 minutes walk to the station where the Elizabeth line goes direct to central London. Comfy beds and quiet rooms, very little traffic. Felt safe enough walking back to her hotel late in the evening with children. Parking is first come first served and quite expensive if you’re staying all day on departure day (visiting central London etc) We paid £17 arriving at 12pm Thursday and left at 19:30 on Friday. Note- The hotel had no toilets available when you arrive unless you’re checking into your room! The staff member was very rude to us when we asked for our children to use to bathroom (5hr drive with service stops, but we were going into central) and demanded we either pay £15 to check in early and use your toilet in our room, or go to a supermarket! After a long drive with small children this is not the greeting we were expecting. Overall location and price were good but we won’t return due to rude staff and no apology.
"disappointing"
A budget hotel a couple of miles away from Heathrow Airport. Quick check-in. Room 146 is worn out. Plaster coming of the walls, bathroom door doesn't work anymore and the water in the shower is no more than a trickle. The floor was not clean upon arrival. Wi-Fi was very slow. The bed was comfortable, although a thicker pillow would have been nice. Room was stuffy and no way to let in fresh air. Restaurantv was closed, although croissants and coffee/tea were available in the morning free of charge. For the money paid (£ 386 for five nights), I had expected more.
"Super helpful"
I stayed at Premier Inn Hayes (Hyde park) many times. It is the best Premier Inn around. Especially the staff (Marius) who are super helpful and eager to go extra mile. Thank you very much.
"Rude manager"
The receptionist was very helpful and friendly, but unfortunately, the manager was rude and didn’t assist us with what we needed. The sink was blocked, and despite several attempts to report it, no one responded. On the second day, our rooms were not cleaned, and they failed to place us on the same floor or corridor as requested. However, I liked the view, the air-conditioned rooms, and the spacious layout. I might still consider staying here again because of those features.
"Excellent customer service"
I would like to add a review for Trudy. I stay here for business purposes and nothing is too much trouble for Trudy. She has helped me with parking issues, room issues, you name it. She is always smiling and helpful.

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Hotel description

Thanks to its West London location and on-site Premier Inn restaurant, you'll love our Premier Inn London Hayes, Heathrow (Hyde Park) hotel. Heathrow Airport is less than a 10-minute drive away, which makes our hotel an ideal base for holiday stop overs. It's also close to both Wembley Stadium and Twickenham Stadium, so whether you're football crazy or rugby mad, you'll never be far from the match. Treat the kids to an exciting day out at nearby Legoland or, if you want to travel a little further afield, Hayes & Harlington is close by, too. Plus, if you fancy a day at the races, the popular Kempton Park Racecourse is a half hour drive away.

London Hayes, Heathrow (Hyde Park) FAQs

Hotel contact information

Phone: 0300 373 0314

Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.