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London Harrow hotel

Just two stops from Wembley, this leafy suburb has great travel links to all corners of the city

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TripAdvisor Traveller rating:

1,243 reviews

Guest Rating:

4.5

Based on 1,443 surveys

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Kenton Road, Kenton, Middlesex HA3 8AT

Sat Nav Directions: HA3 8AX

Directions: From M1(J4) follow signs to Harrow, then signs to Kenton. Situated between Harrow and Wembley on A4006, opposite Kenton Railway Station (possible noise). Behind the Traveller's Rest Beefeater off the main road.

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Transport and local information: London Attractions
London West End 35 minutes by Tube
Wembley Arena Events 10 minutes by Tube
Kenton Overground Station 100 yds

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Hotel Parking:

Chargeable on-site parking is available at £5 per night.

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1-5 of {{1243 | number:0}} reviews

29 May 2019

John A

Norwich, United Kingdom

Trip Type: Family

"Good Value"

Value for money - 2 nights for £110 quid although I did book some months in advance hence the price. Rooms usual Premier standard. Used bar a couple of times probably cheapest Guinness and GnT I've paid for years. Note they close promptly at 23:00 weekdays. They now charge for parking £5 a day which I personally think is a little pricey if you are staying for a few days. Only gripe I have is that the fire door was left wedged open allowing anyone to enter the hotel.

27 May 2019

P9665HUandrewb

Trip Type: Family

"Appalling "

Enjoyed a couple of visits over the last 7 years but this weekend we experienced the worst ever customer service in the restaurant and bar, run by Beefeater. Literally every staff member had zero customer service skills. In the bar, service was so slow as staff really couldn’t be bothered. Over half the draught beers were off, with glasses over loads of the taps. Fridges with very little stock available, all on a notoriously busy bank holiday weekend with the normal finals at Wembley. How can a place be so ill prepared?! It felt like it was a closing down sale run by people who hated their jobs. The restaurant was worse. The rudest, laziest staff I have ever encountered. We booked the meal deals for 2 nights in advance, biggest mistake ever. I am sure that they don’t want customers. At breakfast, they don’t greet you, they question you about your booking, they will split groups up just to make cleaning easier, which takes ages, there was either no food available or no plates. Then no mugs for coffee, then they appeared but no water. Poor quality food, sausages were undercooked and almost see through, they were actually dangerous, bacon also undercooked. The evening meals were a shocking experience. Sat down but kept waiting for over an hour on both nights for our order to be taken. Then the food took another age to arrive. 2 staff were miserable, barely seen and reluctant to work. Didn’t take orders properly, missed items off, no effort at all. We had very bland steaks that came without any of the sauces ordered, plus the strangest looking salad that looked defrosted. Drinks that come free with the deal took ages to arrive. Our large party had paid for meal deals up front and on Saturday we were desperate to walk out but were hugely frustrated as we had paid in advance so had to endure it. We also had two additional guests sit with us who were appalled at the poor service. One of our party politely expressed our dissatisfaction and gave facts but the waitress argued back talking nonsense and then walked off, mid conversation. It wasn’t as if we were being rude or unreasonable. The waiter eventually came over (for once) and muttered ‘show some respect’, just because we had pulled them up on their dire service, I asked him what he meant and he walked away too. The waitress eventually came back and we asked to see a manager. She said we weren’t being charged for £100 of items. Quite how she got £100 when everyone but 2 people had already paid in advance is utter nonsense. As we paid in advance we should have been offered a refund. It was the two guests who had a free meal! The other dozen of us who had already paid had no refund at all. We voiced our concerns to a manager the next morning but the guy is in complete denial. The whole team of staff are lazy and do not want to be there and are creating an awful atmosphere and a terrible stay for guests. We are currently complaining and demanding a refund. Gutted as stayed here twice before and loved it but never returning.

27 May 2019

peterbR9353YL

Liverpool, United Kingdom

Trip Type: Family

"Weekend visit to Wembley stadium"

The location was amazing for access to Wembley taking only several minutes. Use of the hotel and restaurant facilities is essential so book tables early if you want to dine. Very little other choice around Kenton. Bathroom hygiene using bleach in the toilets daily could have been better. Clearly clean but black at the bottom of the toilet. Breakfast is always busy at 9-10 on a weekend so either avoid it or risk not getting everything you want because they cannot refill quickly enough. Served in a tight space altogether so sometimes a ten to 15 minute queue to get to the food at this time only.

26 May 2019

GSeal

Kiev, Ukraine

Trip Type: Family

"Wembley weekend"

3rd time staying here and wow has this place massively gone downhill since our last visit. Service is diabolical, food average and general attitude very poor. Not sure if it has been franchised, but it’s dire. Seemed to be more interested in keeping 3 locals happy at the bar than anyone staying at the hotel. Bar constantly having issues with Draught not working, 2 out of 3 lagers not working. Front of house more interested in making sure they take money from you, before you even sit down for breakfast and that was before checking room number to see it was already paid! Very disappointing and won’t be staying here again.

22 May 2019

JohnC1981

Trip Type: Family

"Great hotel and great location"

This is the second time I have stayed at this hotel and both times have been very pleasant. The staff are friendly, the rooms were clean and the restaurant offers good selection of high quality food for breakfast and dinner. The location is a 10 minute walk from Northwick Park Station which will get you into the centre of London on the Metropolitan Line. Great hotel if you want to experience London and don't want to blow your budget on a hotel!

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Hotel description Located near the leafy suburbs to the north west of London, Premier Inn London Harrow has great connections, whether you're heading into the city or out to the country. And with Wembley just two stops away on the tube, you're perfectly placed for that big match or must-see concert. Whether you're travelling for business or pleasure, you'll find everything you need to relax and recharge the batteries - with free parking, on-site Beefeater restaurant and beer garden, air-conditioned spacious rooms and extra-comfy beds.

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London Harrow hotel

Just two stops from Wembley, this leafy suburb has great travel links to all corners of the city

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