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London Hampstead hotel

Wander through villagey Hampstead and take a stroll across the impressive heath, just minutes away

TripAdvisor Traveller rating:

1,757 reviews

Guest Rating:

4.5

Based on 1,967 surveys

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215 Haverstock Hill, Hampstead, London NW3 4RB

Sat Nav Directions: NW3 4RB

Directions: Exit M1 onto the North Circular A406 eastbound, exit and join the A41 Hendon Way southbound. Turn left onto Arkwright Road and then turn right onto Fitzjohn's Avenue and left at the bottom onto Belsize Lane, which leads onto Ornan Road. The hotel is on the right at the top of the

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Transport and local information: Arsenal FC 2 miles
London Eye 3 Miles
Tower of London 3 miles
Belsize Park Underground 0.2 mile
Hampstead Heath Train Station 0.5 mile

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Hotel Parking: Limited chargeable parking is available at £14 per night.

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1-5 of {{1757 | number:0}} reviews

9 Oct 2019

Johnston7574

Bolton, United Kingdom

Trip Type:

"Generally what you'd expect from Premier Inn"

Efficient check-in, staff courteous but not overly welcoming. Well located for us as we were settling our daughter at the Royal Veterinary College in Camden so we were in the car. We were aware that parking was extra, so that cost us £28.00 from arrival to leaving (Fri to Sunday) Bedroom as you'd expect,clean, all the usual including coffee and tea, no issues. The bathroom was quite small, and needed maintenance attention in a few places, plinths all splintered/worn etc...again was clean and serviceable, so fine. We did not eat in the hotel so cannot comment on the breakfast/ dinner, or the level of service given. All in all, a convenient, clean, fairly priced hotel which serviced our needs, and if at the right price again, we would not hesitate to stay again.

7 Oct 2019

Smart_traveladvice

London, United Kingdom

Trip Type: Solo travel

"DIRTY, UNSAFE, NOISY!"

I often stay with Premier Inn in the UK, they are like Mc Donald’s you know what you’ll get when you order it, and generally that means a comfortable, clean and well maintained room. However, the Hampstead Premier Inn has only one thing in common with any Premier Inn hotel I’ve stayed in and that’s the name. Here is a list of why you should absolutely not stay here under any circumstances... even if you need to be close to the hospital situated nearby. Please don’t stay here because: 1) The building is practically falling apart. It looks like a dated 60s building. Peeling paint, black marks on skirting boards. Tired worn/stained carpet. The most miserable reception you’ve ever seen and restaurant. 2) My room was absolutely disgusting. Chunks were missing from the chip board frame around the door, and some exposed and sharp like flakes of wood. The door handle almost fell off when I opened or closed it. The ceiling next to bathroom made of laminate squares, had large holes in them. They also had brown stains that looked like damp or a a leak! 3) Actually still more to say about the room. On the carpet was a huge white stain which it’s origins I’ll leave open to your imagination- but I think if Gordon Ramsay on Hotel Nightmares had flashed his bacteria/ body fluids and blood detector torch on the room it would have given him material for several seasons!! The bed on first glance looked okay. That was until I peeled back the covers to find several scattered curly dark hairs, and crumbs. When you tried to sit on the sofa ( it’s standard for Premier Inns to have a sofa in the room) completely collapsed and I am not a heavy person. It seemed that any stuffing in its upholstery had gone. Then there was a Dinosaur 🦖 in the room, sorry I mean the TV 📺 which was the bulkiest oldest outdated model ( I think you might have been able to buy one second hand ten Years ago??!!! Interested in looking at the menu on the desk.. think again upon picking it up my hand was met with sticky residue of Jam... or some brown substance. 3) If you need to do some work in the room on your laptop or even want to read a book- think again! The room was so dark upon turning on several light switches, I was positive there must be another but alas no... don’t get me wrong I’m all about saving the planet but this was ridiculous. 4) The room continued... stank of cigarette smoke and must. I suspect the room was also full of damp and there certainly was mould in the bathroom. Although a cool night the room was boiling, no heating on either this is room temperature, and no a/c to cool it down. Behind my bed was a wall of dust and cobwebs... goodness those how long it had been there. The open wardrobe was also lined with dust. 5) Naturally as the room was £164 that night, I informed reception. There response was apathetic to say the least. The lady wasn’t rude but said she had no power in terms of complaints, and that it was the companies external administration that I’d have to speak to. Not much help to me at this time of the day when a) you can’t actually speak to anyone on the phone ( actually doesn’t matter what time, it’s all online now) and b) you have to think how you are going to survive a night in such a disgusting room. I also asked to move rooms, but I was told they were fully booked. She also said it was the most popular Premier Inn in London, which admittedly I quite loudly scoffed at. 6) The hotel is not in Hampstead, don’t be misled. It’s in Belsize Park, quite a different suburb altogether from the famous beautiful Hampstead. 7) The primary use of the hotel was questionable? It seemed that the clientele were building/construction workers- working locally ( perhaps their accomodation paid for by the government if road workers or otherwise of private). It felt like a traditional working mans clubs for lodgers. On the doors to instead of having a sign that you hand on door saying “please don’t disturb” it said “Sssh I’m a Night Shift Worker”. Which was very odd.... I didn’t feel terribly safe either with a few menacing characters around, following you down corridors or lurking in foyer. 8) I suspect a lot of their clientele is also family of people who have to go into hospital nearby. Warning it might be convenient, but during a difficult time of needing to support a family member in hospital your health & comfort is very important. There are much nicer options, and cheaper too. I felt sorry for families coming in with sick elderly relatives, possibly staying there the night before an operation or otherwise. I was tempted to warn them to turn back now... as I could imagine their disappointed faces upon checking into their derelict rooms. 9) Premier Inn is supposed to offer a Good Night Sleep guarantee... this seems to just be a tactic to take you’re money. Because I’ve followed the online route to make a formal complaint... and guess what complete and utter radio silence!!! 10) A note to Premier Inn... this hotel needs to either be renovated or knocked down urgently. Or you need to charge hostel prices

7 Oct 2019

G6950MRchristineb

London, United Kingdom

Trip Type: Friends getaway

"Not Value for money"

Poor customer services. Very small room, which was supposed to be a double. Very overpriced. Room was very hot, however it was clean. I felt the hotel was understaffed the weekend I stayed. Very dissapointed overall.

7 Oct 2019

51andy21

Staffordshire, United Kingdom

Trip Type: Family

"Below standards."

Room smelt from dirty carpet which probably hadn’t been cleaned for a long time. Towels had to be changed due to being dirty. Room in desperate need of update. Dirty walls and paint chipped. Car park charges have increased and cost £30 for one night stay.

7 Oct 2019

charl0tter0se1

London, United Kingdom

Trip Type: Couples

"Worst hotel ever"

Worst hotel. room was small and horrible. Not clean, stains on the carpets and overall cleanliness was vile. Not helpful staff. No air - con which website states it does, then after booking you can see a note which says no air con. Parking was so much money. It is not run by Premier inn anymore, so therefore it is now run by a private company. For 24 hours it was £30 and over night (12 hours) £24. So much money. On sundays its free on the road right outside, so we were lucky to get a space. Only one teabag and milk. Not enough, and no answer when calling reception. No one there to see you when returning key. No water in the help yourself pump. Just a horrible hotel. Paid £115 for a double room, which is nothing like the photos online as a double room. You can barley walk down the sides by the bed, very tight squeeze. Only 3 pillows. Ceiling was falling down. Toilet was difficult to use as door is so close to it, so makes that very uncomfortable. We will stay in a travel lodge in future, as they are bigger rooms, so much cheaper. And they come with a coffee machine, loads of tea, coffee and hot chocolate and also Kit-kats. Bonus!! Only thing good about this hotel is the location, near belsize park.

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Hotel description There's more to Hampstead than its world-famous heath. You'll find shops, bars and restaurants galore, lovely parks, and amazing views across the city skyline. And, while Hampstead has that laid-back village feel, it's all just minutes from central London. Go bargain hunting at nearby Camden Town Market. Watch wickets tumble at Lords Cricket Ground. Or catch the big match or must-see show at Wembley. Then return to some well-earned R&R - your chance to enjoy the friendliest service, tasty food, and extra-comfy beds.

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London Hampstead hotel

Wander through villagey Hampstead and take a stroll across the impressive heath, just minutes away

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