London Hammersmith (Ravenscourt Park) hotel

This hotel is relatively cheap and relatively available for its location. Therefore as expected it is relatively old and relatively in need of renovation. Basically it was exactly what expected. So I was happy. I had a great nights sleep and the room was clean and basic. However it was more 1990s than an Oasis concert! My only big complaint was a lack of plugs by the bed and no USB charging ports. The location is great with coffee shops, restaurants and the District line within a couple of minutes walk. Ideal location.

I stayed here last week with my partner and we were disgusted with this hotel. The only positive about our stay was the location as it was close to the tube station and was quiet. However, from the moment we walked in the door we couldn’t wait to leave. The whole hotel was completely empty, no staff member to greet people. We pressed the buzzer on the reception ‘podium’ and a few minutes later a staff member came out. We had a fairly seamless check in but we just had weird vibes about it. We went up to our room on the 12th floor and when we walked in we were very disappointed. We have stayed in premier inns before and have always loved the modern, cosy rooms, however this one was extremely dated, cold and dull. Only one of the lights on the mirror worked. There were cobwebs around the top of the bed. The bedside light flickered when it was switched on and the bathroom was filthy. We decided to try to just deal with it, have a shower and freshen up for the evening. The next morning we said we would get our room cleaned so the bathroom would be cleaner and the cobwebs removed. We hung the sign on the door and notified the very unhappy young woman at the reception. She said that was no problem and we left for our day. When we returned to the hotel around 3pm, we were looking forward to fresh towels and a clean room. We went up to the room and the sign was still on the door and the towels were still on the floor where we had left them to be collected. The room had not been cleaned. We went back to the reception and informed the girl again that our room had not been cleaned and that the lights weren’t working. She apologized and switched rooms for us. We said that was fine, at least we’d have clean towels and the lights would work. We went to the 11th floor and walked in. This room was cleaner thankfully, however, once again the beside light was flickering. Absolutely horrendous service from staff members, unclean rooms and very lonely atmosphere in the hotel. I will never stay in this hotel again and would encourage people to spend the extra money to stay in the beautiful Premier Inn on Talgarth Road, 10 mins walk away from this one. Do better

Stayed here over bank holiday for many years and its gone down hill since we first started coming here. Its a great location but cut backs are clear on staffing, organisation and cleaning. Not likely to stay here anymore

Ideal location for visiting London attractions, being only a 3-4 min walk from Ravenscourt Park tube station on the District Line and 20-25 mins ride into Town. First impressions of the hotel wasn't too positive but that quickly dissipated when meeting the staff. From the start to checkout we were made to feel more than welcome and it didn't come across as a forced welcome. During evening meal and breakfast, which were both very well cooked and presented, the staff were attentive and friendly. There is no getting away from it that the hotel corridors do need a bit of a refurb and our bathroom looked dated. We had a family room, which we shared with with our 5yr old grandson so a bath would have been nice instead of just a shower. To pinch a question from the TV programme 4 in a bed, would we stay here again? With the answer, Yes but for us, it was the staff that made the visit and the quality of the breakfast.

I think some of the reviews on here are very harsh for this hotel and did concern me before our visit. For context we stayed for two nights as a base for a concert at Wembley. I am not quite sure what some of the reviews were excepting but for £200 in London with breakfast for two people for two nights I think this hotel was great. Is it outdated? Yes. Is it cheap and cheerful? Yes. Is it a bog standard premier inn? Yes. You get what you pay for. We stayed on the 8th floor and our room was well equipped with air con and was very quiet and clean. Bed was same comfort you would expect with any premier inn. We had breakfast both mornings as these were exactly as you’d hope. The second night we also had food at the restaurant in the hotel and this was lovely for the price. Staff were more than helpful With a tube station a 5 minute walk away to then be in central London within 20 minutes I would say it is good value for money.