London Hammersmith (Ravenscourt Park) hotel

Everything I really needed. The room with windows overlooking the river (what a lovely surprise:)) was tidy and comfortable. Very convenient location as well. A member of staff Maria welcomed me so warmly, I instantly felt like I was in a right place:) She offered to store my baggage before I could check-in and then was very helpful during my whole stay. Thank you Maria!

Fine dinner night. Food was great and was Kiran and Chef Billy.

The location was good and the bed was very comfortable, but that was about all for the positives. Overall, the hotel looks and feels very dated and lost in time, clearly having no renovation or major upkeep for the last decade or two. Compared to other Premier Inn's I've stayed in (at the same price too), the room was small and my bathroom felt like a hospital room. The internet did not work for my laptop, the shower took 10 minutes to warm up, and the welcome/bar area was completely empty and soulless. When leaving the hotel, one member of staff was sat alone near the bar just watching TV on his phone with the volume at full blast, I felt like I was in a cheap 2 star hotel than a Premier Inn I'm used to seeing. I would not return again and have stayed in hotels for ~£30 a night that were more pleasant.

This hotel is relatively cheap and relatively available for its location. Therefore as expected it is relatively old and relatively in need of renovation. Basically it was exactly what expected. So I was happy. I had a great nights sleep and the room was clean and basic. However it was more 1990s than an Oasis concert! My only big complaint was a lack of plugs by the bed and no USB charging ports. The location is great with coffee shops, restaurants and the District line within a couple of minutes walk. Ideal location.

I stayed here last week with my partner and we were disgusted with this hotel. The only positive about our stay was the location as it was close to the tube station and was quiet. However, from the moment we walked in the door we couldn’t wait to leave. The whole hotel was completely empty, no staff member to greet people. We pressed the buzzer on the reception ‘podium’ and a few minutes later a staff member came out. We had a fairly seamless check in but we just had weird vibes about it. We went up to our room on the 12th floor and when we walked in we were very disappointed. We have stayed in premier inns before and have always loved the modern, cosy rooms, however this one was extremely dated, cold and dull. Only one of the lights on the mirror worked. There were cobwebs around the top of the bed. The bedside light flickered when it was switched on and the bathroom was filthy. We decided to try to just deal with it, have a shower and freshen up for the evening. The next morning we said we would get our room cleaned so the bathroom would be cleaner and the cobwebs removed. We hung the sign on the door and notified the very unhappy young woman at the reception. She said that was no problem and we left for our day. When we returned to the hotel around 3pm, we were looking forward to fresh towels and a clean room. We went up to the room and the sign was still on the door and the towels were still on the floor where we had left them to be collected. The room had not been cleaned. We went back to the reception and informed the girl again that our room had not been cleaned and that the lights weren’t working. She apologized and switched rooms for us. We said that was fine, at least we’d have clean towels and the lights would work. We went to the 11th floor and walked in. This room was cleaner thankfully, however, once again the beside light was flickering. Absolutely horrendous service from staff members, unclean rooms and very lonely atmosphere in the hotel. I will never stay in this hotel again and would encourage people to spend the extra money to stay in the beautiful Premier Inn on Talgarth Road, 10 mins walk away from this one. Do better