London Greenford hotel

Had a lovely experience staying here! We were very exhausted and just wanted a peaceful sleep. Which is what we got! Beds were comfy and hotel staff were very welcoming and friendly.

The girl on reception spoke very quiet and it didn’t help that she was also looking down, she wasn’t impressed when you asked her to repeat what she was saying. When walking into our room the first thing we noticed was the smell of damp, I sat on the spare sofa bed and it felt damp. We noticed a leaf on the floor next to a freestanding bedside table, when the went to pick it I we noticed it was sitting in spiders webs wrapped around the table leg. There was still rubbish in the bathroom bin and our daughter’s bathroom ceiling had mould on it. The hotel is in need of an update & big clean. Good was at the pub across the car park and we went for breakfast, not your normal premier inn breakfast, no fresh fruit or mixed fruit. There was only one lady on the floor and she was very rude. Would we stay here again, NO

Stayed at this hotel every year since 2019. It hasn't been decorated in that time and it's starting to show. It just looks shabby with missing paint in the rooms and bathroom. There was mould in the bathroom and the plughole blocked by lots of hair and gunk! I moved the bed away from the wall to get the beds closer together, but there was so much hair and dust that I just put it back. The room wasn't cleaned once during our stay and I had to ask for clean towels on the 3rd day. Breakfast is good and the lady in the restaurant so friendly and helpful. We ate in the restaurant all 3 nights and it's your typical microwaved, tasteless pub food. The pie is great but they stated they had run out the first night only to be told they hadn't the second night. As this is cooked in an oven , I think they just couldn't be bothered to prepare it as it was nearing the end of the serving time. Also told me they'd run out the third night. The location for us is perfect with free parking and 15 mins walk to the tube. I'll probably look elsewhere next year unless it's been decorated, but them I guess they'll increase the price!!

Nice and proper organised things in room. Very clean room. Specially Mr Yash Patel who gives us room service was fantastic

Good Services Good Staff Clean Room Good Housekeepers Nice Breakfast, Always Nice Stay with Premier Inn.... Thank you