
30 Oct 2026
TheCityBreakers
Lancashire
"Handy for Euston and lovely staff"
I’m reviewing this hotel for the umpteenth time to give it an upgrade on my last review. Although it’s still a bit tired, our stay this time was an improvement on Feb 2024 when I gave it three stars.
Check in was nice and easy, the staff were great and changed our rooms when we said we wanted to be higher up so it would be a bit quieter. None of the rooms facing Euston Road are quiet, but it is definitely better the higher up you go (and the triple glazing helps).
The rooms were better than last time too as the heating and air con were working.
Not cheap but a reasonable price for central London (oh, for the days of the £29 and £59 Premier in rooms!) and couldn’t be handier for Euston Station. We didn’t eat there this time, but went to the bar and the drinks are a reasonable price.
Also importantly, I’ve always felt safe there.

28 Oct 2026
"Will never stay here again"
This is a very dated premier inn. Please be careful if staying in room 533. My son got locked in the bathroom as the handle/lock was loose. Maintenance were able to release him but this is a very dangerous situation if you are a solo traveller. They promised to fix it the next day so I really hope this has been rectified. Also the hairdryer was making a burning smell, they also promised to fix this. As others have mentioned there is no air conditioning and even in October the room was unbearable. The windows open but you can’t leave them open all night due to noise from traffic/sirens all night. We will never stay in this particular premier inn ever again.

27 Oct 2026
martitabo
Brussels, Belgium
"Great Location, but Disappointing Room and Poor Customer Service"
The only positive aspect of our stay was the location, which was convenient for exploring the city.
Unfortunately, the room and bathroom were quite dated and would benefit from renovation. The bathroom sink was clogged, and the only compensation offered was complimentary breakfast for one morning, which we felt was inadequate given the inconvenience.
We were also not clearly informed that room cleaning had to be requested daily. When we asked the reception staff for clarification, their response was rather dismissive, simply telling us to read the signs displayed around the hotel. Guests should be clearly informed of such policies rather than being expected to notice and read signs on their own.
Overall, we were disappointed with the condition of the room, the handling of maintenance issues and the attitude of the staff. Better communication, maintenance and customer service would have made a significant difference to our stay.

26 Oct 2026
"Quick stay"
Room was just what was needed for one night, could really do with an modem update for the price and also under bed was dirty.

25 Oct 2026
markmQ2397WO
Manchester, United Kingdom
"Lovely staff"
The staff were all lovely and helpful and the location is just super-convenient.
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