London Euston hotel

I love premier inns and pretty much always book them when I can - so this was a disappointment. Noisy, hot, dirty and a curtains that fell down. I'm so used to having aircon in premier inns so i didn't check and that's on me. but it was so noisy outside that you couldn't have the window open and i was at the back of the hotel on quiet side. I'd have been better off in the hub round the corner which would have been cheaper and quieter. The staff were friendly as ever but unable to help. Not good value considering all the factors making sleep difficult. There was some old air con unit in the ceiling but it wasn't doing anything and they said the aircon didn;t work. It's been a bit of blow really - i won't automatically choose premier inns now.

It was the worst Premier Inn that we have ever stayed in and we have stayed in a lot. The air conditioning hadn't been cleaned for years. It was filthy and affected my asthma. That and an uncomfortable bed resulted in a really poor night's sleep. The cooked breakfast was cold and the bacon was so overcooked it was brittle.

Great location for a visit to London if coming into the station literally a 2min walk. All the staff we met were friendly and welcoming. We were able to leave our bags before and after check in / out in the storage room no problem. The room we had on the 4th floor was larger for the 3 of us and well maintained. However, the fan in the room did nothing at all against the heat, we were not there during the summer heatwaves but it was still in bearable even when the windows were open. Also to try to get done cooler air in the windows were open all night there was a lot of noise from the road. Breakfast was plentiful and well cooked. It was a great stay but the room was just too uncomfortable temperature wise 😔

Great location ,just a few minutes easy walk to Euston Station. My room was clean and comfortable. The a/c wasnt working but my room was fine and I had a fan which made it perfect temperature. The staff are all really lovely - friendly and super helpful. I must mention especially Ali who went over and above to find me a softer pillow. Thank you Ali! I akways choose Premier whenever I travel as you can rely on a good consistent standard. They dont profess to be luxury but they are great fir location and comfortable clean bedrooms. I would definitely stay here again.

We have been using Premier Inns for 20 years and always had a good experience. Have stayed at Premier Inn Euston before so didn’t check amenities list on booking this trip. The worst 4 nights sleep I’ve ever had. It’s was very hot outside but a hot house inside. Why send a misleading email a month out from our trip noting the air conditioning was being worked on. When I later argued about their good nights sleep guaranteed I was palmed off twice noting it is no longer a listed amenity. Seriously why send the email a month out from arrival and if you did why not admit it was broken and give us a chance to rebook else where I feel sorry for the staff working there. Terrible experience and will not use this hotel again. Breakfast was good !