London Euston hotel

A short walk from Euston station and King's Cross, near Regent’s Park and the British Library

TripAdvisor Traveller rating:

5,315 reviews

Travelers Choice

Guest Rating:

4.5

Based on 4,530 surveys

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1 Dukes Road, London, WC1H 9PJ

Sat Nav Directions: WC1H 9PJ What 3 Words: ///truth.drums.bowls

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Situated on corner of Euston Road (south side) and Duke's Road, between King's Cross/St. Pancras and Euston stations within the Congestion Charging Zone.

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Transport and local information: Euston & King's Cross Train Station 0.25 mile
Camden Town - 1.3 miles
Business Design Centre - 1.4 miles
Oxford Street - 1.8 miles

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Hotel Parking:

Chargeable parking is available nearby at NCP Car Park London King’s Cross St Pancras, Clare Court, Judd Street (WC1H 9QR), London at £38.00 for 24 hours.

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1-5 of {{5315 | number:0}} reviews

30 Sep 2020

NOTHAPPYTRAVELS

Trip Type: Couples

"PREMIER INN NEED TO UPGRADE CUSTOMER SERVICE"

Very poor service unable to contact customer service they responded very slowly and couldn't get through on phone . Unable to travel due to Covid. Couldn't rate as 0... last response said hope to have you stay with us what a joke

10 Sep 2020

MichelleMTravelMngr

Melbourne, Australia

Trip Type:

"No Sympathy for Bookings Forced to Cancel due to Covid"

I am a Travel Agent who booked this hotel for a client due to travel in September but who wasn't able to due to the pandemic and Australian travel restrictions banning non-essential travel. Having dealt with nearly 100 hotels for various clients with the same issue, this was the ONLY hotel who refused to provide a workable solution. They didn't even offer credit for a future booking, just pocketed the cash and gave nothing in return. Unconscionable! Clearly we aren't ALL IN THIS TOGETHER!!

31 Aug 2020

871999

Trip Type:

"Covid -Filthy"

This has unbelievably dusty carpets. Premier Inn's Covid policy is not to clean rooms. Go figure. I came out in a rash, migraine and couldn't breathe properly. just walking on the carpet is sticky. It's wierd- someone should investigate

11 Aug 2020

Carl O

London, United Kingdom

Trip Type: Family

"Covid 19 not taken seriously at Premier Inn."

My family had the unfortunate experience of visiting Weston Super Mare Seafront Hotel to take a break from the Coronavirus stress that had built up over the previous months. Having checked in we were given a keycard to a room which we were told was not ready but would be at 3pm. We returned to the room after 5pm and found it had not been cleaned since the previous guest had checked out. We immediately became stressed as we were Covid paranoid by now. The room also stank and there was a huge stain on the carpet. The staff on duty merely stated that they were understaffed and made no attempt to allay our fears, rather holding their hands up saying it wasn't their fault. What followed was a series of blunders but suffice to say we were not at all made to feel comfortable and have not been satisfactorily compensated for such a massive blunder which could've led to someone actually dying as a result of their incompetence. I would urge anyone to look elsewhere for a hotel to sleep in and feel lime you are in a suitably sanitized room.

4 Aug 2020

44GillB

Trip Type:

"Great location but sort the restaurant out!"

We have visited this Premier Inn a number of times over the last few years. Its a great location near Euston station, handy for public transport and the rooms are good. Sadly we have seen the service in the restaurant deteriorate over that time. Breakfast was chaotic with cups,teapots and crockery not being replaced quick enough. Hot food items running out. This was not just on busy weekend mornings but also weekdays. The evening service was shambolic with us having to tell the staff how the meal deal worked. Service was slow despite only a handful of tables being occupied. Yes we will visit again but we will eat elsewhere.

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Hotel description With more connections than the London Underground tube map, Premier Inn London Euston puts the best of the capital - and Europe - on your doorstep. From here, you're just minutes from Euston and King's Cross stations and Eurostar at St Pancras, as well as London's must-see sights. Meet the stars at Madame Tussauds. Delve into the world's treasure-trove at the British Museum. Or hit the big brands of Oxford Street and the off-the-beaten-track stores in cool Camden. After a busy day, put your feet up and recharge in our recently refurbished rooms, tasty restaurant, and extra-comfy beds.

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