London Ealing hotel

We chose this hotel as it was in a good location for a base to explore London. It was a lot cheaper than most of the other options so I was a bit concerned as to why this was. I needn't have worried, the staff were friendly, and the hotel was everything I've come to expect in a Premier Inn, they are my go to! Our room was clean, as was the bathroom. We did find there was no hot water out first night, but it turned out it had affected the whole hotel, by the time we came back to our room after a day in London, the hot water was fixed and we had no more issues for the rest of our stay. The location is good, Ealing is a nice place to stay. The high street is well presented, and we felt safe walking there at night having been to the theatre. It's about a 10 minute walk to the tube, and then it's easy to get into central London. I would 100% recommend this hotel, and we would chose to stay here again on our next visit to London.

Everything was Bob on, from staff to food in the restaurant. Rooms were clean beds comfortable & the shower was great.Breakfast was really good nothing was too much trouble for the catering staff.

With seemingly one member of staff to cover both the bar and checking in the service was slow at both points. Bar only had one white wine and no wine glasses to serve it in. Room comfortable and clean. New walk-in showers are a good improvement but the floor of the shower was very slippery when wet.

Have been coming here for a while with my boyfriend. We love all the people here and are very lovely towards us always try n help the best they can especially( Amritt ) she’s an absolute angel she does her job very well and super sweet also deserves big praises on how she greets guests and always helps with anything I need thanks for all the help from you n your team we will always come to this hotel while working in London💕..

Really great experience here this weekend. Yashika and Daria were both really attentive at Meal time and delivered very good service for me. Yashika explained the meal options very well and took great care in explaining to the kitchen my lactose intolerance. I thought that was very good to see. At a more general level I’ve found the staff here to be very attentive, warm, engaging and at times I’ve really enjoyed engaging in small talk. I think a great bunch of staff who are really well trained and can be relied on when you need assistance which is always reassuring, especially as someone who is Autistic. As a room for improvement I’d like to see mixed vegetables offered as a healthy alternative to chips. I think more fish dishes would be nice and options for sweet potato fries as well. The vegan dessert is fantastic but again as a thought you could offer more in that range. But definitely not sorbet as that is quite boring😂. Room was great. I would like to see new windows fitted that cut out the overwhelming sirens. God knows what goes on at night time in London but it’s pretty constant with the sirens. Not great if you suffer from sensory overload. You could even have Autistic friendly rooms that are quiet, soundproof and even have areas of the restaurant that may be made available for Autistic people so they can be left in peace without being right in the middle of people. I think if you did all that you’d well earn a shiny gold star and actually set a solid precedent in place. You could even be a hidden disability chain of hotels and have sunflower zones to better accommodate neurodivergent or in my case Autistic people.