London Docklands (Excel) hotel

ta-ratings-img(3142 reviews)
  • Premier Plus rooms

Visiting the ExCeL Centre or jetting out or in of London City Airport? This is the perfect pitstop

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn London Docklands (Excel) with sky backdrop
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn London Docklands (Excel) hotel

Our rooms

Standard double

A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn London Docklands (Excel) hotel

1-2 of 3,142 reviews

"Amazing stay"
Clean room reception staff was amazing, due to works being done in the lobby they gave everyone free continental breakfast. Would stay here again 100%
"Weekend stay"
We had a recently renovated room, it was modern, clean and spacious. It has plenty of sockets (USB but not USB-C) and mirrors with good lighting. The bathroom was modern and clean too. The beds are always comfy but still worth pointing it out. The room was pitch black and so quiet too. The air con worked when needed and so did the TV. It advertises chargeable parking but the parking was free for Premier Inn guests which was a nice surprise. I do usually love the breakfast here but the restaurant was closed for refurbishment so didn't use that on this occasion. It's also a 5 minute walk from a Tube Station so easy access to get anywhere you need to - this is always my go to option when coming to London.
"Good location but poor rooms"
The location was good but the bathroom sink plug was stuck and we couldn't get rid of the water, the shower screen was a waste of time and the floor was flooded. No what I expected from premium inn
"No breakfast even though it was booked months ago"
I booked a room including breakfast months ago. Upon arrival I was told that there will be no breakfast, because the restaurant is undergoing renovation. I was told that the breakfast has already been deducted from the bill. There was no saying sorry or anything. Actually the restaurant was open for dinner at that time. The guy checking in after me was told that a complimentary breakfast is included. Nice! Maybe the restaurant is working with reduced capacity, but if that is the case I would have expected to be informed ahead to give me a chance to go somewhere else. For sure a renovation doesn't happen without planning it ahead. Also it would have been nice to offer at least some kind of alternative. The guy at the reception gave the impression that he couldn't care less about it. Great service!
"Nice clean hotel, excellent staff"
Nice clean hotel, excellent staff were friendly. The wifi was average at best but not the end of the world. Surprisingly quiet given the location.

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Hotel description

Hotel contact information

Phone: 0333 321 1258