London Docklands (Excel) hotel

ta-ratings-img(3142 reviews)
  • Premier Plus rooms

Visiting the ExCeL Centre or jetting out or in of London City Airport? This is the perfect pitstop

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn London Docklands (Excel) with sky backdrop
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn London Docklands (Excel) hotel

Free parking is available for Premier Inn Guests. 

Our rooms

Standard Double

A super-comfy bed, blackout curtains, a powerful shower and free Wi-Fi – our double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus Double

Our enhanced room design includes Ultimate Wi-Fi, a coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Thyme Bar & Grill
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn London Docklands (Excel) hotel

1-2 of 3,142 reviews

"poor communication"
We booked for a large group attending a conference at ExCeL London and chose this hotel primarily for its convenient location — which truly is excellent. However, we were disappointed to find out upon arrival that the restaurant was closed and hot breakfast was not being served, despite this being an expected part of our stay. This lack of prior communication was frustrating, especially given the size of our group and the nature of our visit. A simple notice ahead of time would have allowed us to make alternative arrangements. While the staff were courteous, the experience fell short due to poor communication and unmet expectations.
"Amazing stay"
Clean room reception staff was amazing, due to works being done in the lobby they gave everyone free continental breakfast. Would stay here again 100%
"Weekend stay"
We had a recently renovated room, it was modern, clean and spacious. It has plenty of sockets (USB but not USB-C) and mirrors with good lighting. The bathroom was modern and clean too. The beds are always comfy but still worth pointing it out. The room was pitch black and so quiet too. The air con worked when needed and so did the TV. It advertises chargeable parking but the parking was free for Premier Inn guests which was a nice surprise. I do usually love the breakfast here but the restaurant was closed for refurbishment so didn't use that on this occasion. It's also a 5 minute walk from a Tube Station so easy access to get anywhere you need to - this is always my go to option when coming to London.
"Good location but poor rooms"
The location was good but the bathroom sink plug was stuck and we couldn't get rid of the water, the shower screen was a waste of time and the floor was flooded. No what I expected from premium inn
"No breakfast even though it was booked months ago"
I booked a room including breakfast months ago. Upon arrival I was told that there will be no breakfast, because the restaurant is undergoing renovation. I was told that the breakfast has already been deducted from the bill. There was no saying sorry or anything. Actually the restaurant was open for dinner at that time. The guy checking in after me was told that a complimentary breakfast is included. Nice! Maybe the restaurant is working with reduced capacity, but if that is the case I would have expected to be informed ahead to give me a chance to go somewhere else. For sure a renovation doesn't happen without planning it ahead. Also it would have been nice to offer at least some kind of alternative. The guy at the reception gave the impression that he couldn't care less about it. Great service!

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Hotel description

Ideally located next to the Excel Centre, only 40 minutes to Central London by public transport, 20 minutes from the O2 Arena by public transport and 20 minutes by car. London City Airport is just 1 mile away. Conveniently located for Prince Regent DLR station. Our London Docklands (Excel) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes.

Hotel contact information

Phone: 0333 321 1258

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