London Docklands (Excel) hotel

ta-ratings-img(3123 reviews)
  • Premier Plus rooms

Visiting the ExCeL Centre or jetting out or in of London City Airport? This is the perfect pitstop

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn London Docklands (Excel) with sky backdrop
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn London Docklands (Excel) hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn London Docklands (Excel) hotel

1-2 of 3,123 reviews

"Staff made our stay!"
Booked family room & one single for 2 night stay to attend Convention at Excel. Staff were friendly & helpful despite being rushed off their feet with Convention & Trialathon guests booking in & having breakfast same time. Thierry (the Italian *wink* on reception!! ) was exceptionally helpful and his sense of humour made us feel welcomed & relaxed and we appreciated his support around car parking. Breakfast was well stocked and fresh and staff always helpful. Free parking an added bonus at this hotel. Didn't have a meal or drink here as took quick trip by cable car to 02 to eat which is only 15mins walk away. Positive - staff, breakfast, free parking, air con, large rooms. Single room looked refurbished & modern & bed comfy. Negative - family room needs a refurb and beds were worst ever slept on at a Premier Inn and caused us all back pain. Mattress dented & sucken, needs replacing on double bed. Third bed springs poked through. Never experienced poor sleep from beds in a Premier before. Overall, just because the staff are so friendly and rooms very quiet, we would have happily stayed extra night but sadly it was fully booked so had to move to another hotel instead.
"Decent rooms but under staffed which seems like a common occurrence at Premier Inns"
Hotel is clean and staff are friendly but like every Premier Inn I visit at the minute it is massively understaffed, bloke running between checking people and serving at the bar, couldn't get a table in the restaurant until 7.45 as they were "full", came down early by chance and it was dead. Female member of staff was helpful but as with barman/ receptionist, run off her feet. If you just want a room for the night its fine, rooms are nice and cool, if you want a drink or evening meal I'd book somewhere else...
"Perfect for ExCeL"
Stayed 4 nights here for a convention at ExCeL. Perfect location, free parking which was an unexpected bonus. Lovely check in, very friendly service. Rooms as expected, air con was working. No issues at all, good value for the price. Would stay again
"Formula E trip"
The staff were amazing, nothing too much trouble and very welcoming. Good good, plenty of choice for breakfast and a good menu for the evening. The room was clean. Overall excellent
"Amazing staff and value for money"
The service at this hotel was excellent. The staff were always available and friendly. I’d like to mention Thierry who went out of his way to help me and made the experience more comfortable for me. And value for money too, I will book again!

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Hotel contact information

Phone: 0333 321 1258