London Croydon Town Centre hotel

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Near Whitgift Shopping Centre and local business HQs, and just 15 minutes by train into London

Guest Rating:

4.5

Based on 1,505 surveys

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Phillips House, 6 Lansdowne Road, Croydon CR0 2BX

Sat Nav Directions: CRO 2BX

Directions: From the M25 take J7 to the M23. The M23 will become the A23 (Purley & Croydon). Exit on the A232 off to the right after passing through Purley, follow Croydon Town Centre signs to the roundabout, when approaching the roundabout keep in the left hand lane, follow signs to Town Centre (do not go through the underpass), turn right at the second set of traffic lights and continue along George St. Take the first left onto Dingwell Rd. At the next roundabout, we are on the left hand side with the parking on the right. If travelling by train, exit East Croydon Station and turn right, take first right and continue to the roundabout, the hotel is on the left.

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Transport and local information: East Croydon Train Station 0.3 miles/ 5 mins walk

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Hotel Parking:

There is no on-site parking available at this hotel. Discounted off-site parking is available at Whitgift Centre NCP Car Park (sat nav CR0 1UP) at £6.50 per 24 hours.

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1-5 of {{1057 | number:0}} reviews

22 Sep 2018

Anj J

Trip Type: Business

"Hmmm not the best"

The usual corporate look of a Purple Palace, all very uniform. Check in is always nice and straight forward with the self check in computers. My room was fine enough, just like any other in this chain. Great shower, and what I love about the Purple Palace is that the rooms are always lovely and quiet. Just what you need when travelling for business. The big downside for me was that the windows are sealed at this hotel, and I felt suffocated by the lack of ability to get some fresh air. Note that there is air-conditioning, but for me I do like to have a bit of fresh air. The restaurant food was ok, it was a Thyme restaurant and this is better than a lot of the chains they affiliate with. However, they did need to increase their staff ratio. I ordered some olives with my drink and a starter as my main course. The menu said of the olives 'nibbles while you wait'....and wait I did. A bowl of olives and feta, and a little plate of hummus, pulled lamb and a small flat bread took the sum total of 40 minutes to arrive. An elderly couple next to me sat for an hour and had not even received a visit from any of the waiting team. Now to be fair, the couple hadn't been seated by someone, but it shouldn't take a lot of nous for the staff to notice this couple. They were very sweet and 'not wanting to make a fuss'. In the end I collared a waiter to get them their soup. If you book a taxi from their reception taxi phone service, my recommendation is that you ensure you book it a good ten minutes before you actually want it. The taxi arrived 10 minutes later than I requested it and a five minute car ride took nearer to 15 minutes since the driver got lost despite having a satnav on. I ended up directing him from my satnav. In the end, he dumped me on the street saying 'it's over there somewhere' leaving me to haul my heavy cases of equipment to my final destination. In any other circumstance I would have walked but for my heavy kit. I realise the taxi firm's lack of service is not the fault of the Premier Inn, and I will get in touch with them directly to offer feedback, however if you need to be at a business meeting at a certain time, it is important I mention this on here. I won't stay at this one again to be honest, it was a bit soul destroying.

19 Sep 2018

hbgjbrocket

Trip Type: Solo travel

"Close to transport services"

Great locality with trains and shopping so close.Service is good and the rooms have all you need for a short stay or just somewhere to come back to. Having a restaurant on site is very convenient. Bed was comfortable and being on the 5th level, the room was quiet, enabling sleep.

18 Sep 2018

Martin F

Voula, Greece

Trip Type: Couples

"Surprise yourself pleasantly with a visit to this hotel"

You may not expect much from a chain hotel but this one is excellent throughout. Caring staff and good quality facilities. It's the sort of place you remember for all the right reasons. And we travel to about a dozen different hotels every year throughout Europe

10 Sep 2018

qge87

Broadstairs, United Kingdom

Trip Type: Family

"Great nights sleep"

Premier Inns never let you down. Their beds are always as comfortable as the best elsewhere. Good breakfast. Only problem was only one lift working on first night which created problems being on 5th floor!!!!

10 Sep 2018

DawnMT

Redhill, United Kingdom

Trip Type: Business

"Lack of attention to detail"

First of a series od stays at this hotel and this was a mixed experience. The staff on check in and at the evening meal were plentiful, polite, fiendly and helpful. Food was ok, not great (cheese filo tart burnt on outside cold in the middle, boil in the bag rice clumped together and luke warm) but it was still edible. Breakfast was not good. Firstly the lift states it is busiest between 6.30 and 7.30. Well i was the second person and joined by one other when i left at 7.15. Restaurant was noted as closed despite it being after opening time and no staff to be seen. I decided to seat myself near to the existing diner. I helped myself to breakfast without being asked a room number or even acknowledged (or seen a member of staff) the breakfast was luke warm and whilst plentiful and usual premier inn food it was not pleasant. No staff mean no porridge or poached eggs. The bread was all arranged as single slices in a basket and obviously gone hard and dry. You really can only toast this again if your 3rd choice was a sandwich not an option. Then i managed to walk out again with no staff seen or greeted. I am an honest customer and had a meal deal ie prepaid breakfast but i am wondering if i needed to worry. Otherwise the rooms are clean, comfortable and usual premier Inn standard. Its just the details that let this stay down. We will see if this improves over the next couple of weeks.

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Hotel description Just a 15 minute train journey to Central London, Premier Inn London Croydon Town Centre hotel is within walking distance of East Croydon train station with Whitgift shopping centre nearby. Our London Croydon Town Centre hotel has everything you'd expect, a super-comfy kingsize Hypnos bed, an on-site Thyme restaurant and free Wi-Fi throughout your stay.

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0871 527 9438

London Croydon Town Centre hotel

Near Whitgift Shopping Centre and local business HQs, and just 15 minutes by train into London

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London Croydon Town Centre hotel

Near Whitgift Shopping Centre and local business HQs, and just 15 minutes by train into London

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