London Croydon Town Centre hotel

ta-ratings-img(1934 reviews)
  • Premier Plus rooms

Near Whitgift Shopping Centre and local business HQs, and just 15 minutes by train into London

Hotel FacilitiesSee all

Chargeable offsite parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

View from the road of Premier Inn London Croydon Town Centre hotel

Parking at Premier Inn London Croydon Town Centre hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn London Croydon Town Centre hotel

1-2 of 1,934 reviews

"Disappointed with this hotel"
We were very disappointed right from check in. They do not have humans at reception but kiosks. It is nice to have a person to chat with during check-in. The room had no place for suitcases to be placed. There was no sort of cupboard or dresser for clothes. There were a few hangers on the side of the table for the TV. There was no hotel information cars telling you about the hotel. Nothing about when breakfast was or what the restaurant menu was. You couldn't phone the desk to ask as there was no in house phone to call anyone for assistance. We asked twice for our room to be cleaned and it was never done. The only thing that saves this hotel was the comfortable bed and the few staff they had that were run off their feet.
"Definitely stay again!!"
The service was absolutely second to none. Duty manager Rashmi was an absolute star in looking after us. Marcia in the restaurant who was also extremely busy made sure we were looked after. These two women made our stay flawless and amazing. Very friendly and helpful. Room was huge and very clean. Highly recommend. Will definitely be back to stay and will recommend to family and friends. Well done Rashmi and Marcia keep up the good work.
"Disappointed"
Paid for a comfort plus room and there was no hot water on the night of my arrival - disappointing as I wanted to get ready for an evening function. There rest of my stay was good however. The staff at breakfast were particular pleasant and welcoming.
"Overall attention"
Excellent attention from staff and particularly Teresa. Couldn’t have made my stay any better. Easy check in and excellent breakfast. Complemented by a great sleep
"Good location"
The reception team were very welcoming and friendly and made the check in process really easy for me. The hotel is in a good location for the amenities in town, all of the transport links are really good, the East Croydon station (Thameslink line), the trams and the buses seemed very regular. Both the tram and train go straight to Brighton about a 53 minute journey and apparently only £7.

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Hotel contact information

Phone: 0333 321 9315