London City (Old Street) hotel

Just a five-minute walk from Old Street station, close to the best nightlife in Shoreditch

TripAdvisor Traveller rating:

3,360 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 2,829 surveys

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Corsham Street, London, N1 6DR

Sat Nav Directions: N1 6DR What 3 Words: ///clocks.rings.sank

Directions: Leave 'Old Street' Tube Station (Northern Line) by Subway 1, (City Road North). As you exit take the steps to your left, walk straight ahead along the footpath (City Road) with the row of shops and cafes on your right hand side. You will pass two small roads on your right. Continue until you reach the second corner, where the 'Three Crowns' Public House is located. Walk past this pub and cross the pedestrian crossing on your right (Silicon Way), where the hotel entrance is situated. No onsite parking is available.

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Transport and local information: Piccadilly Circus 20 Mins by tube
Barbican 10 Min walk
Spitalfields Market 15 Min walk
Smithfields Market 20 Min walk

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Hotel Parking: There is no on-site parking available at this hotel. Chargeable off-site parking is available at a nearby NCP car park.

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1-5 of {{3360 | number:0}} reviews

20 Feb 2020

Anthony W

Omagh, United Kingdom

Trip Type:

"A few days in London"

Came to London for a couple of days to see two plays and visit a few art galleries. The Premier Inn in Old Street was a very convenient location. Walking distance from Liverpool Street where the Stansted Express begins and ends. Also close to Bunhill Cemetery and John Wesley's home which are well worth a visit.

17 Feb 2020

170ianv

Trip Type: Family

"Premier Inn....but not as you know it!"

Close your eyes for a moment and think of all of the things that make Premier Inn good. Great customer service? Comfortable room? Hearty breakfast? Staff that really care? Have you got that warm, homely feeling? Good. Now just hope that when you open them, you don’t happen to be in this hotel! Like most people who like to get out and about, Premier Inn is usually the go-to place to bed down for a night. You know what you are going to get. Clean room, a great welcome and a cracking breakfast. What met us was rudeness, a hotel clearly badly understaffed, poor customer care and a shocking breakfast experience. We arrived about 30 minutes early for check in as Storm Dennis was doing its thing outside and we didn’t fancy getting blown about, so on the off chance, wanted to see if we could check in a little bit early. Now, at first glance everything looked like the Premier Inn we love yet far from the usual friendly welcome, the first words from the clearly disgruntled receptionist was ‘name?’. I was so taken aback, I even asked her to repeat it as I thought the gale-force wind has caused me temporary hearing loss. No, she said the same again. I was told rather sharply that there were no rooms yet and I would have to wait for 15 minutes. And then proceeded to talk to the lady behind me before I had left the desk. Ok, let’s wait. After 15 mins, another try. Same routine. Same answer. By the time it got to 2pm, our room should have been ready. After all, this is the stated checkin time for all Premier Inns so it should have been a breeze. Well, here is where the fun really started. A new, equally rude receptionist now takes over. With a queue that is getting longer by the minute, she decides, inexplicably, to leave the desk and leave the paying guests waiting. And waiting. And waiting. In fact, nearly 15 minutes went by and not one member of staff appeared. Not one. Oh , apart from the half a dozen cleaners who had clearly reached the end of their shift and decided that they too needed to leave this hotel. Perhaps we should have read the signs there and then. Cue our receptionist, who returns as if she has just got out of bed and was considering whether to have toast or cornflakes for breakfast. Did she not see the eager, now somewhat shocked guests forming in the lobby?? After yet more waiting, I finally reached the front of the queue to be told yet again, we had to wait. After explaining that we had been now waiting for an hour for our room and my windswept and soaked 5 year old was really in need of fresh clothing and warmth, she then proceeded to tell me that checkin was actually 3pm! Really? That’s funny because my booking confirmation said 2pm. She trotted off upstairs again for another 10 minutes to see if, In fact, this hotel was a hotel and did actually have rooms. Finally, after some 70 minutes, we had a key and headed upstairs. Room, well we booked a family room and this should have been ok for 4 of us, including my 2 children. The room was clean, a bonus, but severely lacking in space. Now, I’m not a completely fit, gym-going type but I feared that I would need skills last seen on Ninja Warrior UK to traverse around the room just to be able to get into bed. After a little light room rearranging, we managed to move my daughters bed enough to avoid any significant injury. We swiftly changed and left to head across London. When we returned, we tentatively approached the desk to ask if we could have a few more pillows as we had enough for 1 each and they were not the most plump. “Yes no problem, they will be there in the next 10 minutes”. Great, things were looking up. Well, an hour later and still no sign of them, we had to put my daughter to bed as she was tired, leaving myself, my wife and teenage son debating over who really needs one more. Having clearly lost that one, my sleep was, as predicted, not that great. Towels are surprisingly, not as comfortable as you may think and not a substitute for pillows for anyone thinking of trying it. Upon waking up feeling a little uncomfortable, surely the classic premier inn breakfast wouldn’t let me down. Oh dear. We were given a table in the upstairs part of the dining room where the tables are so tightly packed, I can honestly say I’ve played games of twister with less physical contact! We arrived just before 9, a good hour before the end of service so it should have been plentiful. Hot food was passable. Sausages overcooked and the beans were strangely sweet. But it was running out fast and this meant a lot of people waiting around in the hope more would arrive. Pastries just disappeared and not replenished, juice low and no spoons to make a cup of tea with. We had to go and locate our own silverware, and if anyone knows where the napkins are, please give me a shout. After 30 mins and 4 disappointed diners, we went upstairs and grabbed our things to leave. One last surprise though.... The hotel is undergoing some upgrades at the moment, which I hope will include the staff, and without knowing, also applied to one of the lifts. As the doors peeled back, all I can say is that the wooden walls and floor gave me flashbacks to the tower of terror at Disneyland. We took the stairs. And so, to leave with the same level of customer service that has greeted us seemed deliciously poetic and that is what we found. We handed our key in. No thank you, no asking us how our stay had been and no chance to speak to the manager (too busy apparently!). No, just an awkward silence. It about summed it up. So in conclusion, if you are looking for your usual Premier Inn standard, this is not the hotel for you. Far from it. This hotel needs to seriously up its game and deliver what we have come to expect from an established brand. And if you had 4 extra pillows delivered, I hope you had a great sleep!

17 Feb 2020

marcoK8178HX

Trip Type:

"Great value for money"

We stayed here for 4 nights with a couple of my frienDs and children. All the staff and the chef were amazing. In one word i can say UNBELIEVABLE. tHE FOOD GREAT AND ALL THE STAFF ready to help us in any moment and circumstance

17 Feb 2020

Katie W

Redditch, United Kingdom

Trip Type:

"Questionable area, minimal staff"

This Premier Inn is good proximity to a tube station, 24hr newsagent and places to eat and get a drink. However, just outside the entrance doesn't feel particularly safe. Bare bones staff for a weekend! Hard to get anyone for anything; a massive queue built up upon checkout, we waited a while to be seated for breakfast and just felt like they didn't really care. We had a Premier Plus room and it was very clean and comfortable. The blackout curtains work very well and we slept well. Breakfast was just ok. Would have been better had there been enough staff, or if more than one drinks machine was switched on. Overall the value for money wasn't too bad, but their are much better accommodation options in London so unlikely that we will return.

17 Feb 2020

tracy1todd

Trip Type:

"Enjoyable Break"

Very clean and comfortable stay and very near underground which was good for travelling around. Basic but has everything you need for a short stay. Tea coffee facilities in your room. Also has a television and beds very comfortable.

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Hotel description Get a fresh perspective on the capital at Premier Inn London City (Old Street). Wake up to amazing views across the London skyline - from the Olympic Park to the Shard - before exploring some of the hidden gems, off-the-beaten-track delights and landmark sights. Delve into London's most colourful markets in Spitalfields, around Brick Lane and Petticoat Lane. Catch some cutting-edge performances at the Barbican. Or hop on a tube to explore the West End, St Paul's Cathedral, the London Eye and more. After a long day or a late night, you'll find everything you need to relax and recharge: comfy rooms, a top-notch breakfast, and all for a 'pinch yourself' price.

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London City (Old Street) hotel

Just a five-minute walk from Old Street station, close to the best nightlife in Shoreditch

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