London City (Aldgate) hotel

I stayed here on business for one night as I was working in the area the next day. I had stayed here before many times so was familiar with the hotel and its facilities. I booked a standard room and breakfast. The hotel is just a few minutes walk away from Tower Bridge and the Thames, Aldgate East Tube station and Liverpool Street mainline train station, so is a great location to explore London. Brick Lane is also just a few minutes walk away. My room was on the top (6th) floor and was well equipped with all I needed for my stay. The only minor niggle was that the (free) standard Wi-Fi was a little on the sluggish side but apart from that the room was great, with a super comfy bed and large flat screen TV, work desk, ample power sockets and a decent bathroom with a large shower head. There were tea / coffee making facilities in the room, although it seems they now provide two sachets of caffeinated coffee per person as standard, so anyone spending time in the room (or needing decaf) may need to get supplies from reception. The breakfast was fine...a good selection of chilled fruits, yoghurts, cereals etc , and the hot selection was appetising and tasty although some of the items were not piping hot and perhaps had been sitting for a while. Otherwise all was good and the staff I spoke to were friendly and quietly efficient. Check in and check out were fast and hassle-free. Overall a pleasant stay and will no doubt return.

Excellent location. Room clean and quiet. Staff friendly. Breakfasts good. General atmosphere in hotel was good. Room serviced when we asked for it. Good left luggage facility.

We first discovered this hotel pre 2020 and we were very impressed . We thought it was a better Premier Inn. Great location , very modern and lovely staff. We have just returned after a 5 night stay. We thought our room was tired especially the bathroom and the carpet needed a good clean. The water pressure was also poor! The shower was rubbish. What annoyed me was having to queue up every morning to request housekeeping/ fresh towels which is ridiculous when you are staying longer than a few days! We were told that this would happen between 3pm - 6pm! Definitely penny pinching by Premier Inn. I can’t fault the location of the hotel or the AC in the room. This hotel is fine for a single night stays . Five nights for us was too long!

We were in room 201 very tired after travelling down. Went to bed early and were woken up several times by residents noise and arguing in the early hours. Also the windows in our room are not adequate the stop the street/traffic and people noise. I asked reception if we could be moved other family members had a peaceful night sleep. Lovley room but lack of sleep ruined our experience. Staff said we could contact you to be reimbursed due to your quiet night policy.

Warm welcome, very friendly at both check-in and check-out. Showed genuine interest in making our stay good and cheery goodbye as we left. Bedroom comfortable - grateful for air con with temperatures at 27 degrees. Good sized room and bathroom. Useful to have hair dryer.