London Chiswick hotel

ta-ratings-img(1485 reviews)

    Wander through leafy Chiswick and explore its vibrant cafes, gastro pubs and independent shops

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn London Chiswick hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn London Chiswick hotel

    1-2 of 1,485 reviews

    "Guide Dog Access Refusal"
    Premier Inn Chiswick was the usual high standard I on,y had one problem. The receptionist who booked me in had no idea on the law regarding Guide Dogs he had to check with his manager that we were allowed to book in this was bad enough but when we came down to dinner 30 min later her refused me entry to the dining room saying no dogs as they were serving food. I was told the guide dog had to stay in the room I refused and he did serve me but I felt that we were nit welcome. Premier Inn have a responsibility to train all their staff on the law and rukes regarding guide dogs. I will nit return to Chiswick Premier Inn but have stayed in many Premier Inns over the years so I know this was an isolated case but still unacceptable.
    "Exceptional friendly Service"
    Excellent customer service, the lady that checked us in was very helpful, went through the meal deal option with us and reserved a table for us, room excellent, very comfortable. Food delicious and all the staff very help and friendly, nothing was to much trouble. From getting vinegar to explaining where we could get extra milk for tea in our room layer. Waiter was very helpful only one bottle of peroni left but came with an alternative. Would come again.
    "Great customer service"
    Today at dinner both lady’s Julia and nandini where fabulous and so was our food amazing which we spoken to our chef Ronwell
    "Excellent"
    I stay at this hotel most weeks for work, Nandini and Juliet always go the extra mile to make me feel comfortable feel at home.
    "Middle of nowhere hotel that’s poorly run."
    This hotel is by no means in Chiswick. It’s a good 15 minutes walk. The area itself is in the middle of nowhere and not very well lit. We had multiple issues with key cards and it’s nearly impossible find someone to help or sort out the key card problem. The icing on the cake is I parked my car in front of the hotel in a disabled spot because my dad is disabled. I woke up the next day and went to my car to find glass everywhere. My car was broken into and two suitcases taken. The hotel pushed the blame onto the company who runs the car park and they said it’s not their fault…despite paying £40 to park. It’s a joke. I would avoid if you can.

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    Hotel contact information

    Phone: 0333 234 6456