London Bromley hotel

In the heart of leafy Bromley, with easy transport links to Central London

TripAdvisor Traveller rating:

217 reviews

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Simpsons Road, Shortlands, Bromley BR2 0QL

Sat Nav Directions: BR2 0QL What 3 Words: ///lend.ship.occurs

Directions: Walking from Bromley South station walk down the high street going towards Simpsons Road. Turn right on to Simpsons Road and the Premier Inn is 50 metres on the right.

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Transport and local information: Bromley South Train Station - 3 min walk
The Glades Shopping Centre - 5 min walk
Churchill Theatre - 9 min walk
Langley Park Golf Course - 1.6 miles
High Elms Country Park - 4.6 miles
Selhurst Park Stadium - 5.6 miles

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Hotel Parking:

Chargeable onsite parking available at £5 per 24 hours. This car park is not managed by Premier Inn and cannot accomodate vehicles over 7ft.

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1-5 of {{217 | number:0}} reviews

20 Sep 2020

Nic-fair-reviewer

Trip Type: Family

"Bed bugs found and no response from customer service"

We stayed at Premier Inn Bromley on Friday 4 September to Monday 7 September, room 115. We found a bug in the bed on the second night but we didn’t realise what this was and didn’t think much of this - it honestly didn’t occur to me that this could be bed bugs. On the last morning we found 2 bugs in the bathroom. It was only then that I Googled and realised these were bed bugs. In the current COVID-19 climate cleanliness is of the upmost importance, we are appalled that the rooms weren’t checked or cleaned properly. When we checked out (Monday 7 September) there were no staff members to complain to. I didn’t want to hang around to wait for a member of staff so we left. I called to complain shortly after. I was informed they would “look into it” but I haven’t heard back since. On the same day I contacted Premier Inn via a contact form on their website to explain the issue. I also made a complaint via Resolver on 12 September. I haven’t heard back from any attempt to contact. My partner has had several bites and we have worried ever since that we might have brought the bed bugs back to our home. As I haven’t heard back from them at all, I have no choice but to leave a review to warn other guests. Please check the room throroughtly before you stay. We have stayed at Premier Inns many times and never had a problem. The experience has been really upsetting and after this, I won’t stay there again.

1 Sep 2020

Revilo-Anderson

Romiley, United Kingdom

Trip Type: Business

"Fabulous"

I have been staying at this lovely part of the country at premier inn and have enjoyed every moments of my stay, special thanks to John, Nida, Michael and the rest of the team to make my stay over the last 6 months as pleasant as it could be. Thank you all for your hard work and I shall miss you all.

25 Aug 2020

_R4211QH

Trip Type:

"Impressive experience"

Best location for visitors. Friendly for family with young children. The room is not massive but enough for 4 of us. Toilet is sparkling clean, bath is average size with shower. Lovely staff and so impressed with the service. However, will be much better if they could consider to give family a choice of which floor we would like to stay.

2 Aug 2020

Vicster40

Liverpool, United Kingdom

Trip Type: Couples

"Friendly staff and outstanding cleaning standards"

Last minute stay and was not disappointed. Easy access from underground car park to hotel and greeted by welcoming member of staff who talked us through all the services and protocols because of CoVid and gave us helpline number and food menu for our room. Room was standard Premier Inn Room which was very very clean and in good order. We ordered breakfast and booked a table and were not disappointed. Everything was freshly cooked and we were advised we could help ourselves to tea and coffee and toast. Excellent value for the money. The team in this hotel were so hard working to please every customer and were non stop all the time seeing if they could everyone. They are a credit to your company.

18 Jul 2020

aaronsW2331LL

Trip Type: Family

"Bad Experience"

We usually always find Premier Inn exemplary and it usually suits our little family well however, this time was a major disappointment. We knew (as mentioned on website at booking) no food service due to COVID but...did not expect a delayed check in (how much notice does a place need - hardly fully booked!)..'No delivery for 3 days'response - so not able to provide small milk cartons in room for tea/coffee. No mention that room will not be serviced (empty the bin/ fresh towels/ bed made up)...really annoying lack of communication...and finally details about the parking needs to be CLEARER ! £5 for 24 hours (ok)...but you will be CHARGED if you go out of the car park within 6 hours at an hourly rate! So - DON'T arrive, unload and go off to 'enjoy your summer safely'...or you will be penalised. @PremierInn....if you cant offer BASICS, DON'T OPEN! (or at least let people know the REAL deal so they can have the option of BOOKING SOMEWHERE ELSE!).

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Hotel description When you stay with us at our London Bromley hotel, you'll be within walking distance of all Bromley's best bits - from the High Elms Country Park to Christmas Tree Farm and the Churchill Theatre. See what's new from your high street favourites at The Glades, cheer on your team at Selhurst Park or head into Central London to see the sights - the choice is yours. After an exciting day out, enjoy a delicious meal at Thyme and a great night's sleep in your extra comfy Hypnos bed.

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