London Bromley hotel

Strong bad smell in the room and worse in the bathroom. Stain on walls, mold and dirt everywhere, your free internet connection is a joke, and the politeness of the staff was never there. The only good thing is the locaiton.

Not good Bedsheets have stains Pillows look like they been put back on after the last customers left It was the first date and bec of the hotel and the service it went in a drain

The worst hotel ever I walked out and refused to stay in this place. No security no lifts no self check in and filthy dirty. Dont trust the reviews this place is shockingly bad.

This hotel stole over £500 from us and were more interested in arguing with me they were not interested in trying to resolve the issue. They gave me a phone number to call which after 5 attempts to call was never answered. Staff here are absolutely rude and totally unprofessional. This hotel is shockingly dishonest. Furthermore hanging around outside are unsavory people who tried to harass my teenager daughter the hotel staff did nothing and allowed this to go on. I will be more reviews of this hotel it will be the most costly £500 they steal off of someone. SHOCKINGLY BAD !!!!

We recently stayed at your premier Inn as a group in various rooms for a family wedding in the area. Thank you for the most perfect few days, you have the most wonderful people working here. Everything was fantastic. The rooms perfect, everything at hand that you need. Very comfortable beds, bathroom ideal, TV and all extra amenities superb. Cleaning system perfectly organized on request before 12 noon and each request efficiently completed. The breakast was absolutely lovely. Just the right amount of choice, juices and iced water at the entrance. Tea and coffee were smashing ( I even requested a special soy milk coffee from the chef a couple of times and he heated my milk to the temperature I requested, with a wonderful smile, on more than one occasion). The fruits, cereals and bread variety, spot on! The hot food very tasty indeed, those sausages - wonderful, the eggs the mushrooms, hash brown, all again at the correct temperature and always replaced accordingly and efficiently. We had some lunch and some evening food too, really lovely, every thing exactly as it should be. Great coleslaw, scampi, the calamari... and all the other dishes my family ordered looked delicious too. The most striking thing however, I noticed in this establishment was the people who work here. What an amazing team. Eveyone is so friendly, helpful, attentive and efficient. Natalia the manager moves around quietly ensuring everything is in order and plays a delightful part in helping descreetly as she goes. Aditya is positively the best asset to any hotel, what a friendly, lovely, attentive and kind person, his charm truly lies in the fact that he believes this is his job - when infact he is going above and beyond his call everyime. A true gem! I missed him on his days off but in fairness he deserves them so much. I hope I'm not wrong but I think it is Eddie/Eric, an absolute gentelman with glasses, another delight! together with Mursheda and Jusef and I wish I had everyone's name because this charm runs through the hotel in all of you. Keep up the wonderful work and thank you all once again. Kindest regards, Fiona Mc Andrew.