London Brentford hotel

Great experience at breakfast with Jenny helping us. Closets train and bus into Central London. Only 1 hour away from downtown London

It's a premier inn 😂 We didn't have great luck at the start, our room key didn't work so we had to walk up 4floors with our suitcase and bags, luckily one of the lovely cleaning ladies let us borrow her key so we could get into the room and use the lift to get back down to sort our key out. There were multiple people with this issue so maybe something to look out for especially if you're on a high floor. We also couldn't get our air-con to work and considering the door handle on our window was also broken we did get quite hot and there were also some questionable stains on the headboard of our bed but being as we were only using the room for a short time we didn't bother bringing it up to staff however if we did i'm sure any issues would've been resolved as staff did seem pleasant and helpful all-round. The food was average but expected. I wouldn't personally recommend the dinner, we only had it one night as we couldn't find many food places nearby, the chicken tasted very rubbery. However breakfast was nice so that's a plus. The best thing would be its location, it's right near the bus stop to get straight to the tube, couldn't have been more perfect for that however getting back from one of the stops you have to cross the very busy very fast main road which was quite funny in the end 😂but maybe not so practical for some people. Also about a 20minute walk from the brentford train station so not too bad either. There wasn't too much around the hotel itself which was a-bit of a shame but being in London it's easy to travel slightly further away to find something. overall i wouldn't knock it, it was a good price especially for London, great if you just want somewhere to sleep and aren't planning on staying local to the hotel itself

We can't fault our weekend stay here. The staff were very friendly and welcoming - even brought toys to the table during breakfast to try and keep our 5 month old daughter happy. Breakfast was lovely with plenty of choice. Rooms were clean and comfortable. Considering the location, we couldn't hear any traffic. We were anxious about leaving our car in the car park after reading past reviews but it was absolutely fine, thankfully. Plenty of spaces considering we arrived at 10p.m, CCTV and nothing worrying to see.

Staff were friendly and the bed was comfortable but the breakfast was not good! The scrambled eggs tasted strange, the bread was crispy before toasting and the pain au chocolat was too hard and dry to eat. Not worth its money and not what I’m used to at Premier Inn

Very easy and helpful check in would recommend to others. Karina who works on the desk was very helpful today ………………………..