London Brentford hotel

I joined my family for breakfast at the Premier Inn. The staff were rushed off their feet but were really friendly and helpful. Shout out to Sorina and Joshua who did everything they could to help. Nothing was too much trouble for Sorina even though she was running around like crazy. She did everything with a big smile on her face. The food was good but, again, being short-staffed meant the food wasn't coming out as quickly as it could have done.

Thank you for a wonderful stay. Sorina was an excellent hostess from friendly and happy welcomes, allowing us to book our special table at the window to making sure we were well looked after in the restaurant and the room and she went out of her way to help us with our bus and train routes, again a big thank you Sorina. The hotel was as perfect as always, clean, very comfortable with a lovely menu to decide from after a long day’s adventure. The breakfasts now that another story a very happy 5 star ⭐ ⭐️ ⭐️ ⭐️ ⭐️ breakfast rating

Awful welcome and treatment by staff who barely spoke English on arrival, the rest of my time was okay though. By the time they had checked me in I couldn't even get a drink at the bar!

I had a very enjoyable stay at Premier Inn Brentford and found it to be excellent value for money. The hotel offers comfortable accommodation, a great location, and outstanding customer service, all of which contributed to a positive overall experience. The staff were friendly, welcoming, and always willing to assist, making my stay smooth and stress-free. The location is convenient, with easy access to public transport, making it simple to travel around London and explore the surrounding areas. One feature I particularly appreciated was the ability to add extras such as breakfast and internet access before arrival. This made it easier to budget for my trip and know exactly what I was spending in advance. Overall, Premier Inn Brentford provides a comfortable and affordable stay with excellent service. I would not hesitate to stay here again and would happily recommend it to others visiting London.

Our weekend staying at the premier inn for a wedding was fabulous . We were checked in by Bibek who was so helpful answering any questions we had . We ate dinner and were served fabulously by Gutja and also Sarina who we saw both mornings for breakfast. The room was clean and we had a great nights Sleep. Everyone was so kind and friendly, trey are an asset to your company - thank you so much for a lovely weekend.