hub by Premier Inn London Westminster, St James's Park hotel

Excellent location - just a block or away from Westminster Cathedral, Big Ben, Parliament Square and the Thames. Not well sign posted so nearly walked right by. Entrance has a flight of steps so not great to pull up a heavy suitcase. I arrived on a Sunday afternoon around 1pm and they were busy with a fire drill. A very courteous receptionist helped with suitcase up the stairs and as I was ahead of the 3pm check in time, happy to store my luggage while I went out exploring. Check in later that afternoon was easy as I was checked in by receptionist- I did not make use of the electronic process as the first machine I approached was marked out of order so was vey pleased to be assisted with a manual process. Access to rooms are via electronic doors that do need your key card to open - so from a security point of view very reassuring. I had no expectation in regard to room as being a budget a hotel. But room was clean and able to accommodate my luggage comfortably. I had booked a larger room- bed was comfortable and bathroom spotless. There is soap/shampoo provided but no conditioner. Also no body lotion. I had a window albeit it that view was of the office building opposite to the hotel. Wi-Fi is stable and so connectivity was excellent as well as the TV offering. You can pair your device with the TV if having a larger screen appeals to you. Shower is good and hot water available. You can adjust the Airconditioner and that worked well. Slept well- no noise and room is dark after switching off lights. A continental breakfast is on offer which costs around £6. I did not select this option as my preferred breakfast is a hot meal with protein not carbs. But other guests seemed to be happy with this. Coffee and tea is available in the lounge free of charge all day. Soft drinks and a range of alcoholic beverages are available at a reasonable cost which you order in the lounge. There are also a small selection of meals one can order for lunch or dinner. I like my room cleaned every day and asked that this be done. After a day out arrived back to find room had been cleaned and bed made up. Very pleased with that. I ordered one of the meals on offer and it was good. Check out the following day was easy as I had paid upfront in advance of my stay. Given its location, friendly staff and comfortable room, this no frills hotel is a gem. The only negative is that some of the furniture in the lounge should be replaced and perhaps the option of a hot breakfast be on offer. The hotel is like 100 metres from St James Park underground station - very convenient but be prepared to pull up a suitcase up a few flight of stairs.

Our second stay at this location. A really good stay. Very comfy bed and the rooms are super clean. The breakfast is a great value, it can be busy and they may run out if things. You just have to time it right. The lobby is cozy and we loved to sit and get a coffee and talk about the next day. Overall such a great location. Very clean. Good bed. Good breakfast. We’ll be back.

This hotel was clean and accommodating! They provided me with gluten free bread and were super friendly. It was a great experience. The rooms are small but have lots of storage. We were there for two nights and it was perfect for our needs.

Not able to sleep well due to the constant noise of the air conditioning purging system. Even though I turned off the A/C a sharp noise will emerge every 20 min all night. Worst nightmare!

Fantastic location and staff were so friendly and accommodating, we paid extra for breakfast and it was great too! Free tea and coffee throughout your stay too