hub by Premier Inn London West Brompton hotel

Good location to go to different points of London because of underground (or tube) next. Staff is so kind, friendly and well predisposed to explain different

I've never been disappointed by a stay at Hub by Premier Inn. The room was quiet, had a good sleep every night, and had breakfast at Premier Inn is good value. This was near several tube stations and, although it was a bit further away from the city, I found the commute fast and convenient. The area felt safe, as a solo female, and it was a comfortable stay. Definitely will be back when in London. Staff were accommodating and friendly, and security is good with access to the rooms only with a swipe card.

We visited to use the bar as at a nearby show and were made to feel very welcome, the usual Hub, by Premier Inn, standard. Main area clean and well kept and food and drink reasonably priced. Only let down was making our own hot drinks. The hot chocolate in particular was made using scoops or powder and not knowing the brand etc it was hard to know how much to put in. Needless to say I didn’t put enough and just had a weak cup of warm water unfortunately.

I have stayed here regularly for an annual event over the last 4 years, always with the option of loyalty scheme discounts in IHG or Accor Hotels nearby. On this years stay I was welcomed by several crew members who genuinely remembered me-I am surprised by their long service in an industry where staff turnover is so high especially at the budget end of the market. so I guess that they are settled and happy. Since my first stay I have always enjoyed great service delivered with a genuine smile (Higher end brands you could learn a lesson here) and this stay with my wife was no exception. NB I made the mistake of booking a Standard room for the two of us-the bed is a fair size double-but one side is against the wall-fun clambering over each other in earlier years but now we are in our in our 70s, less of an adventure and more of an expedition. We will in future book the larger option-for singles (or those more agile) of course the Standard rooms are just fine. Thank you Hub West Brompton team, good location, good breakfast, and the best of genuine, great customer service. Not AI generated!

A clean, comfortable hotel. All the staff I encountered during my stay were friendly and helpful. I stayed on a Friday night and found the hotel to be quiet, allowing me to enjoy a good night’s sleep. Reasonably priced. Would not hesitate to stay again.