hub by Premier Inn London Clerkenwell hotel

I found this hotel pretty disappointing overall. For what I paid, I expected a much better experience. 1. Staff Some of the staff were unhelpful, and a few were even rude. One person in particular seemed annoyed by any kind of request, no matter how simple. While a couple of staff members did their best, the general vibe was cold and uninterested. 2. Cleanliness Having to ask for room cleaning and fresh towels every day shouldn’t be a thing - especially not at this price point. I asked if daily cleaning could just be done automatically and was told no. Even when they did come, it was often really late - sometimes after 5 or 6 PM. One day they didn’t show up at all, even though I’d asked. To make matters worse, one of the towels I got had stains on it, which was honestly disgusting. 3. Room The room had no fridge, which made a longer stay inconvenient. The window was covered by a metal grate, making it hard to enjoy any kind of view. The room also felt dusty. The step-in shower had a door that did not cover the whole side, causing water to spill onto the bathroom floor every time I showered. 4. Location The location, however, was good. It’s in a convenient spot with some good restaurants nearby and easy access to the rest of the city. Overall: Wouldn’t stay here again. For the money, there are definitely better hotels around that offer more comfort and better service.

This was our third stay here, ideal location for all our needs, close to tube station and bus network. Staff are always very friendly and helpful, on hand to help with anything you require. Prices are very good, room is basic but ideal base. Comfy beds and whole place is immaculate

Lovely stay in an ideally situated hotel. The room was clean and functional if not very big. The staff was super friendly and welcoming and the breakfast was plentiful.

Small, basic but very well designed room which was great for a short stay. I particularly liked having controls which worked to set lighting and temperature at different levels and a decent sized TV. Space under the bed for storing suitcase, chair and desk. Wifi worked and free teas and coffees whenever wanted in the comfy lounge downstairs. Handy for Farringdon and Kings Cross stations and a bus stop outside the front door. The Betsey Trotwood and Eagle pubs both under 3 minutes walk and great pubs for food and atmosphere. I'll be back

Easy early check in. Room basic but excellent. Bottled water provided in room. Comfortable bed, good washing facilities. All staff were all welcoming. Excellent Breakfast choice Full English or Continental, both with great choice. Unlimited refreshments. Would recommend and stay again